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Senior Manager, Congress Operations
AmgenSenior Manager leading Congress Operations at Amgen, ensuring compliance and excellence in multifaceted congress logistics and engagement. Driving collaboration across Commercial and Medical teams for global congress execution.
About the role
Key responsibilities & impact- The Senior Manager, Congress Operations (Logistics & OL Engagement Scheduling) provides operational leadership for Global Congress execution, ensuring delivery against established strategies, governance framework, and operating models.
- This role leads the integrated execution for Congress Logistics and Opinion Leader (OL) Engagement scheduling, supporting both Commercial and Medical functions across therapeutic areas.
- The Senior Manager leads a small team, supports governance frameworks, oversees consolidated budgets, and ensures compliant, high-quality, and scalable execution across US and OUS congress programs.
- Operating with a high degree of autonomy, this leader translates business strategy into consistent, high-quality execution across logistics and OL engagement operations that elevate congress presence, optimize stakeholder experience, and drive measurable business impact.
Requirements
What you’ll need- Doctorate degree & 2 years of congress management experience OR
- Master’s degree & 4 years of congress management experience OR
- Bachelor’s degree & 6 years of congress management experience OR
- Associate’s degree & 10 years of congress management experience OR
- High school diploma/GED & 12 years of congress management experience
- 8–12 years of experience in pharmaceutical or biotech congress operations.
- Demonstrated leadership of global or multi-region congress portfolios.
- Experience supporting both Commercial and Medical congress execution.
- Deep knowledge of compliance standards for commercial-supported congresses.
- Advanced financial acumen, including large-scale forecasting and ROI analysis.
- Experience executing within scalable operating models and driving continuous improvement.
- Strong executive communication and influence skills.
- Advanced proficiency in congress management technologies (SAP, Workday, Cvent, CRM platforms, analytics tools).
Benefits
Comp & perks- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
congress managementfinancial acumenforecastingROI analysiscompliance standardsoperating modelscontinuous improvement
Soft Skills
leadershipexecutive communicationinfluence
Certifications
Doctorate degreeMaster’s degreeBachelor’s degreeAssociate’s degreeHigh school diploma/GED