Senior Director, Business Performance

Amgen

Business Performance Senior Director leading transformation initiatives at Amgen, a leader in biotech solutions for serious illnesses. Focused on cross-functional process simplification and AI-enabled solutions.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $192,961 - $261,065 per yearWebsite

About the role

Key responsibilities & impact

The Results Delivery Office (RDO) drives transformation and builds critical capabilities
Work on high priority initiatives that drive value through simplification of Amgen’s largest, cross-functional, end-to-end processes
Co-lead technology-, data-, and AI-enabled transformation initiatives with the Business Lead and Digital Product Manager
Be a thought partner to the initiative’s Digital Product Manager, Business Lead and Executive Sponsor, shaping strategy, solution direction, and process transformation
Engage sponsors and key stakeholders through effective governance and targeted interactions to drive decisions and build sponsorship
Frame business problems and help define requirements for technology-, data-, and AI-enabled solutions, partnering with AI & Data and Technology teams and the Digital Product Managers in solution development
Identify and resolve initiative issues, offer solutions, and escalate appropriately
Identify resources needed to deliver results, including business, process, and technical capabilities
Lead and coach the Initiative Team through all phases of transformation
Partner to support development of initiative deliverables and drive alignment across workstreams
Select the right transformational capabilities and tools to deliver expected results

Requirements

What you’ll need

Doctorate degree and 5 years of business strategy or transformation experience OR Master’s degree and 8 years of business strategy or transformation experience OR Bachelor’s degree and 10 years of business strategy or transformation experience
Biotechnology / Pharmaceutical industry experience (preferred) or other sectors of healthcare industry
Experience leading large-scale, cross-functional transformation initiatives, particularly those enabled by technology, data, and AI
Experience working closely with product management and technical teams (e.g., Digital Product Managers, AI & Data, Technology) to deliver business outcomes
Ability to define business needs and support translating them into clear requirements for data- and technology-enabled solutions
Working knowledge of data, analytics, and emerging AI capabilities, with the ability to apply them in a business and process context
Experience driving process transformation in complex organizational environments
Experience delivering transformational change within organizations
Experience working in fast-changing and often ambiguous environments
Experience advising leaders on strategy and resolution of complex business problems.

Benefits

Comp & perks

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business strategytransformationdata analyticsAI capabilitiesprocess transformationrequirements definitioncross-functional initiativestechnology-enabled solutionslarge-scale transformationsolution development

Soft Skills

leadershipcoachingstakeholder engagementproblem-solvingstrategic thinkinggovernancecommunicationcollaborationadaptabilitydecision-making