Specialty Account Manager – TEPEZZA, Ocular

Amgen

. Responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.

Posted 4/21/2026full-timeYoungstown • Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $154,736 - $183,900 per yearWebsite

About the role

Key responsibilities & impact

Responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.
Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
Communicates territory activity in an accurate and timely manner as directed by management.
Drive product demand among targets through education on disease state and product information.
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
Functions as a contributing member of a high-performance team.

Requirements

What you’ll need

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience working in or with Rheumatology and Nephrology strongly preferred.
Familiarity with Tavneos – e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.
Experience engaging within administrators – e.g., community practices, academic centers, IDNs, hospital systems.
Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Benefits

Comp & perks

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program
a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceaccount managementreimbursement navigationsite of care educationpatient access coordinationknowledge of payer policiesnegotiating accessformulary pathwayspromoting infused therapiesunderstanding of medical benefits

Soft Skills

customer relationship buildingeducating on complex disease statesadaptabilityself-motivationinitiativeinterpersonal communicationwritten communicationverbal communicationteam collaborationstakeholder communication