Account Manager – Rare Disease
Amgen
full-time
Posted on:
Location Type: Hybrid
Location: Long Beach • California • United States
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Salary
💰 $154,736 - $183,900 per year
About the role
- Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
- Promote KRYSTEXXA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
- Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
- Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
- Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
- Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
- Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
- Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
- Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
- Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
- Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
- Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
- Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
- Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.
Requirements
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Nephrology, Ophthalmology, and/or rare/specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Approximately 50% travel (may vary by territory), including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencebuy-and-bill experiencebiologic experienceinfusion experienceaccount managementreimbursement experiencesite of care experienceexperience in Nephrologyexperience in Ophthalmologyexperience in rare disease states
Soft Skills
interpersonal skillscommunication skillsproactive demeanorrelationship buildingteam coordinationpatient-centered educationmarket intelligence contributionstakeholder engagementcustomer engagementleadership support