Account Manager – TEPEZZA, Rare Disease
Amgen
full-time
Posted on:
Location Type: Hybrid
Location: Baltimore • Maryland, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $148,687 - $177,264 per year
Job Level
Mid-LevelSenior
About the role
- Territory Covers: Baltimore, MD and Washington, DC
- Representing TEPEZZA to physicians and healthcare professionals
- Establishing product demand and delivering comprehensive account management within a designated territory
- Central point of contact for educating medical professionals and external stakeholders on disease state awareness and product information
- Drive product utilization while identifying and addressing the unique needs of each account
- Build and maintain strong relationships with healthcare providers
- Coordinate cross-functional field teams
- Execute aligned strategies to ensure access, education, and support for rare disease treatments
- Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives
- Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner
- Serve as a trusted partner and disease expert to healthcare professionals
- Identify and address patient access, reimbursement, and pull-through challenges
- Lead or support the development of referral networks and site-of-care pathways for seamless patient initiation and continuity of care
- Maximize use of promotional resources to support business objectives
- Represent the company at appropriate medical congresses, society meetings, and educational events
Requirements
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination
- Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams
- Prior experience working in or with Endocrinology or Ophthalmology strongly preferred
- Familiarity with infused therapies, buy-and-bill products, products under medical benefit highly desired
- Experience engaging within community practices, academic centers, IDNs , hospital systems
- Ability to collaborate effectively in a matrix environment, working cross-functionally with relevant roles
- Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles
- Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences
- Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders
- High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools
- Willingness to travel approximately including occasional overnight or weekend travel as needed.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program
- or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencereimbursement navigationpatient access coordinationsite of care educationinfused therapiesbuy-and-bill productsmanaged marketsnegotiating accessformulary pathwaysdisease state education
Soft skills
relationship buildingcommunication skillsself-motivationinitiativeadaptabilitycollaborationinterpersonal skillsability to educateability to adapt communicationworking in a matrix environment
Certifications
Bachelor's DegreeAssociate DegreeHigh School Diploma/GED