Account Manager

• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
• Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
• Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
• Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
• Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
• Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

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