Client Trainer II – Fixed Ops
Cox Enterprises
R&D Operations Manager
Amgen
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $120,138 - $146,631 per year
Job Level
SeniorLead
Tech Stack
Google Cloud PlatformTableau
About the role
- Overseeing outsourced services that support Amgen Research and Development
- Ensuring external third-party providers deliver high-quality, compliant services
- Supporting the maintenance of a robust supplier base capable of enabling diverse R&D activities
- Leading supplier qualification, onboarding, monitoring, and offboarding processes
- Establishing and upholding governance frameworks for supplier oversight
- Tracking, analyzing, and reporting supplier KPIs to assess and improve performance
- Managing supplier risk, ensuring strict adherence to compliance and regulatory standards (GLP, GCP)
- Supporting contract negotiation, redlining, and ongoing supplier relationship management
- Collaborating with internal scientists, sourcing, legal, finance, and operations to support pipeline needs
- Serving as an internal escalation point for issue triage, resolution, and supplier service escalations
- Participating in regulatory audits and inspections
- Driving cross-functional alignment on supplier performance metrics, contracts, and deliverables
- Overseeing the end-to-end contract lifecycle management process
- Partnering with Global Strategic Sourcing and Budget Leads on contract development and study budgets
- Developing and maintaining advanced visualization tools for tracking budgets, compliance, and performance against timelines
- Leading initiatives for process optimization and operational excellence in supplier management
- Developing and maintaining departmental policies and SOPs to drive consistency and quality
Requirements
- Doctorate degree OR Master’s degree and 2 years of biotech/pharma business operations or supplier management experience OR Bachelor’s degree and 4 years of biotech/pharma business operations or supplier management experience OR Associate’s degree and 8 years of biotech/pharma business operations or supplier management experience OR High school diploma / GED and 10 years of biotech/pharma business operations or supplier management experience
- Degree in Biology, Life Sciences, Health, Medical, or Clinical Sciences with additional training in Business or Finance
- Demonstrated expertise in bioanalytical sciences (PK & ADA) and biosimilar programs
- Previous experience with CRO or external supplier management in biotech/pharma
- Knowledge of end-to-end drug development processes (discovery to post-marketing)
- Experience with data analytics and visualization tools (e.g., Spotfire, Tableau, Smartsheet)
- Proficiency in documentation management and financial applications such as Veeva and SAP
- Strong organizational, financial, analytical, and communication skills
- Experience leading supplier governance forums, contract negotiations, and KPI/metric development
- Ability to flex and adapt in a fast-paced environment
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
supplier managementbioanalytical sciencesdata analyticsvisualization toolscontract negotiationKPI developmentdrug development processescompliance standardsoperational excellenceprocess optimization
Soft skills
organizational skillsfinancial skillsanalytical skillscommunication skillsleadership skillscollaborationproblem-solvingadaptabilityissue resolutioncross-functional alignment
