Senior Program Manager, Account Operations
American Cancer Society
Senior Program Manager
Amgen
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $144,104 - $173,034 per year
Job Level
Senior
Tech Stack
PMPServiceNow
About the role
- Lead delivery of complex programs that align to enterprise goals and deliver measurable value!
- Drive transformational programs to deliver on business priorities
- Work closely with business stakeholders to define outcomes, ensure solutions are implemented as planned and drive adoption
- Translate business needs into executable program plans, including scope, timelines, resource planning, and budget oversight
- Partner with cross-functional teams including data & analytics, enterprise applications, and digital product teams to deliver outcomes
- Manage program governance, steering committees, and status reporting for senior partners
- Drive structured methodologies such as Agile, SAFe, or hybrid approaches to improve delivery efficiency and responsiveness
- Track program KPIs, ROI, and performance metrics aligned to business success criteria
- Coordinate organizational change, business readiness, and stakeholder engagement activities across functions and geographies
- Build trust and alignment across technology teams and business leaders to sustain long-term strategic partnerships
- Apply continuous improvement practices to program execution and delivery frameworks.
Requirements
- Doctorate degree and 2 years of Scientific and/or IT Operations and/or Business experience
- Or Master’s degree and 4 years of Scientific and/or IT Operations and/or Business experience
- Or Bachelor’s degree and 6 years of Scientific and/or IT Operations and/or Business experience
- Or Associate’s degree and 10 years of Scientific and/or IT Operations and/or Business experience
- Or High school diploma / GED and 12 years of Scientific and/or IT Operations and/or Business experience
- 6–10 years of experience delivering business technology solutions and programs in a matrixed, global organization
- Demonstrated success in aligning technology execution with business strategy to achieve measurable outcomes
- Experience leading transformational programs or M&As
- Experience leading programs involving business process optimization, digital product rollouts, enterprise applications, or analytics platforms
- Proficiency with program and portfolio management tools (e.g., Smartsheet, JIRA, ServiceNow, Confluence) and executive reporting dashboards
- Strong stakeholder engagement, communication, and change leadership skills across business and technical audiences
- Ability to manage vendor relationships and third-party service providers in a co-delivery model
- Familiarity with data privacy, GxP, and regulatory compliance frameworks in a life sciences context
- PMP, SAFe, Agile, or Lean certification preferred!
Benefits
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementbusiness process optimizationdigital product rolloutanalytics platformsprogram governanceKPI trackingROI analysisresource planningbudget oversightchange management
Soft skills
stakeholder engagementcommunicationchange leadershiptrust buildingalignmentorganizational change coordinationcross-functional collaborationstrategic partnershipcontinuous improvementdelivery efficiency
Certifications
PMPSAFeAgileLean
