Senior Commercial Claims Specialist, GL & Auto

Amerisure Insurance

Senior Commercial GL & Auto Claims Specialist handling high complexity claims for Amerisure's insurance products. Collaborating with stakeholders and investigating claims to ensure proper resolution with strong analytical skills.

Posted 6/18/2026full-timeIrving • Illinois, Missouri, North Carolina, Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Provide quality investigation and analysis to adjust claims of high complexity/severity, including litigated files, to proper resolution
Promote the success of the organization through development of relationships with agencies, policyholders and employees
Serve as the lead relationship contact for assigned agent(s) related to all claims
Collaborate proactively with agents, policyholders and internal stakeholders on claims of highest complexity/severity and provide strategic input on book of business
Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings independently
Collaborate with counsel to manage litigated claims and leverage past experience to analyze documents and legal pleadings
Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines
Establish and maintain proper reserves for each claim to accurately reflect the financial exposure
Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs
Address contractual indemnifications and/or additional insured coverage issues
Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing
Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary
Mentor and train other claims adjusters

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
10 years of experience handling general liability and/or bodily injury claims of high level of severity/complexity
Experience with contractual indemnification and additional insured coverages
AIC or SLA certification preferred
Ability to obtain appropriate state licensing as required
Proficient computer skills required including Microsoft Office Suite
Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers
Strong analytical skills and attention to detail
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Ability to travel overnight up to 10%
Ability to travel daily between locations

Benefits

Comp & perks

competitive base pay
performance-based incentive pay
comprehensive health and welfare benefits
401(k) savings plan with profit sharing
generous paid time off programs
flexible work arrangements to promote work-life balance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims investigationliability evaluationdamage assessmentcontractual indemnificationcoverage analysisnegotiationreserves managementcommercial insurance policy reviewlitigated claims managementcross-functional team leadership

Soft Skills

relationship buildinganalytical skillsattention to detailverbal communicationwritten communicationmentoringtrainingcollaborationstrategic inputproblem-solving

Certifications

AICSLAstate licensing