Field Case Manager – Workers' Comp Adjuster

AMERISAFE, Inc.

Field Case Manager managing Workers' Compensation claims at AMERISAFE. Conducting investigations and working with various stakeholders to ensure benefits are provided appropriately.

Posted 6/18/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct on-site and in-person investigations
Determine compensability
Establish reserves
Document decision making
Issue benefit payments
Make notifications to the State administrative authority
Work with injured workers, employers, medical and legal professionals to ensure appropriate benefits are provided

Requirements

What you’ll need

Claims experience highly preferred
Bachelor's degree or related professional business experience acceptable
State license to handle Workers' Compensation claims if required
Professional written and verbal communication skills required
World class customer service attitude required
Ability to learn and use proprietary software and Microsoft Office products is necessary
The ability to be self-directed

Benefits

Comp & perks

Auto reimbursement program
Reimbursement for cell phone and internet
Salary based on location and experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims experienceinvestigationscompensability determinationreserve establishmentbenefit payment issuancedocumentationnotification to State authority

Soft Skills

professional communicationcustomer serviceself-directed

Certifications

State license for Workers' Compensation claims