Field Case Manager – Workers' Comp Adjuster

AMERISAFE, Inc.

Field Case Manager responsible for conducting investigations and determining compensability for Workers' Compensation claims at AMERISAFE. Collaborating with various parties to ensure appropriate benefits are provided.

Posted 4/14/2026full-timeRemote • Pennsylvania, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct on-site and in-person investigations
Determine compensability
Establish reserves
Document decision-making
Issue benefit payments
Make notifications to the State administrative authority
Work with injured workers, employers, medical and legal professionals to ensure appropriate benefits are provided

Requirements

What you’ll need

Claims experience highly preferred.
Bachelor's degree or related professional business experience acceptable.
State license to handle Workers' Compensation claims if required.
Professional written and verbal communication skills required.
World class customer service attitude required.
Ability to learn and use proprietary software and Microsoft Office products is necessary.
The ability to be self-directed.
Valid driver's license, acceptable driving record and acceptable vehicle required.
Frequent travel within a designated territory required, but rarely is overnight travel required.

Benefits

Comp & perks

Salaried position based on location and experience ($50,000 to $95,000)
Auto reimbursement program
Reimbursement for cell phone and internet
Target Case Load of 60 claims

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims experienceinvestigationscompensability determinationreserve establishmentbenefit payments issuancedocumentationnotifications to State authority

Soft Skills

professional communicationcustomer serviceself-directed

Certifications

State license for Workers' Compensation claims