Senior Employee Relations Specialist

Ameriprise Financial Services, LLC

Employee relations specialist supporting Ameriprise India, a financial planning and diversified financial services company. Managing ER cases, employee advice, leave support, compliance, documentation, and risk mitigation.

Posted 8/17/2026full-timeNoida • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, including case management, compliance with HR policies, and consultation on workplace concerns. Proficient in documentation standards and risk assessment while maintaining effective communication with employees and leaders.

Highest-signal resume keywords

Employee Relations SupportCase ManagementCompliance With HR PoliciesKnowledge Of Employment/Labor LawsStrong Written And Verbal Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case DocumentationRisk AssessmentFact-FindingPerformance Improvement ProcessesDisciplinary Actions

Soft Skills

InitiativeTeam PlayerProactive ThinkingCreative Problem SolvingIndependent Work

Tools & Technologies

MS WordMS ExcelMS OutlookMS PowerPoint

Industry Keywords

Employee RelationsWorkplace ConcernsHarassment CasesDiscrimination CasesLeave Of Absence

About the role

Key responsibilities & impact

Deliver employee relations support across Ameriprise India
Manage inbound HR Service Center queries requiring general employee relations guidance and ensure compliance with HR policies
Provide consultation to employees, leaders, and HRBPs on attendance, behavior, performance, and policy violations
Partner with the India ER COE on complex harassment and discrimination cases, ensuring consistent case management and escalation
Serve as the first point of contact for employee relations cases routed through the HR Service Center
Manage cases from intake to closure, including fact-finding, documentation, risk assessment, and resolution
Advise managers and employees on workplace concerns, terminations, notice periods, final settlement, and rehire eligibility
Guide leaders on disciplinary actions, performance improvement processes, and documentation standards
Support leave of absence, alternate work arrangements, medical accommodations, and related scenarios
Partner with HR operations to ensure seamless execution and compliance
Maintain comprehensive case documentation, track metrics, identify trends and root causes, and provide insights for proactive risk mitigation

Requirements

What you’ll need

3–5 years of relevant experience
Strong written and verbal communication skills
Ability to recognize financial impacts and respond or escalate appropriately
Ability to take initiative, remain a team player, act proactively, and think creatively
Ability to work independently following established procedures
Intermediate computer skills, including MS Word, Excel, Outlook, and PowerPoint
Preferred: experience and knowledge of employment/labor laws and POSH

Benefits

Comp & perks

Hybrid work arrangement: office at least three days per week and flexibility to work from home two days per week
Inclusive, collaborative culture
Opportunities to make an impact at the office and in the community
Reasonable accommodation support during recruitment for individuals with disabilities