Team Lead – Operations

Ameriprise Financial Services, LLC

Team Lead-Operations directing service solutions for financial services firm. Leading and developing a team to ensure high-level customer service standards in the financial sector.

Posted 7/31/2026full-timeMinneapolis • Minnesota, North Carolina • 🇺🇸 United StatesSenior💰 $62,300 - $93,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and organizational capabilities, with a focus on team development and effective communication. Experienced in managing workloads and providing guidance in a customer service environment.

Highest-signal resume keywords

Team LeadershipCoaching ExperienceCustomer Service ExperienceOrganizational SkillsCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Cross-Functional ProjectsWorkload ManagementDirect ReportsMotivationGuidance

About the role

Key responsibilities & impact

Provide day-to-day work direction and leadership for direct reports
Develop and motivate a team
Manage direct report workload and provide guidance
Participate in cross-functional projects

Requirements

What you’ll need

High school or equivalent degree
3+ years of experience
Previous experience working on a customer service team
Strong organizational and communication skills
Prior experience coaching or providing indirect leadership to others

Benefits

Comp & perks

health, dental and life insurances
401(k)
vacation time
sick time