Operations Manager

Ameriprise Financial Services, LLC

Operations Manager leading a team in processing and service administration within a financial services firm. Coaching and improving operational efficiencies while ensuring compliance and regulatory requirements are met.

Posted 7/31/2026full-timeCharlotte • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $87,400 - $131,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in operations management, ensuring compliance with regulations while driving process improvements and team development. Capable of effectively communicating complex issues and collaborating with internal and external partners.

Highest-signal resume keywords

Operations ManagementProcess ImprovementPeople LeadershipCompliance KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ProcessesRegulatory RequirementsProcess DocumentationProject ManagementCustomer Service Techniques

Soft Skills

CoachingTeam DevelopmentCollaborationProblem Solving

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

OperationsProcessingService AdministrationComplianceRegulations

About the role

Key responsibilities & impact

Provide leadership to team members accountable for the processing, service, and administration of multiple or complex processes within Operations.
Provide coaching, development and support to team to ensure timely and accurate execution of daily functions, while meeting all compliance and regulatory requirements.
Drive implementation of process improvements ensuring all processes and procedures are appropriately documented.
Lead and/or participate in projects, serving as a subject matter expert as appropriate.

Requirements

What you’ll need

5-7 years of relevant experience
High school or GED required
Extensive experience working in operations, processing or customer service team
Strong working knowledge of Operations processes, policies, techniques, and applicable regulations
Proven ability to work effectively with internal and external partners at all levels
Demonstrated people leadership experience
Strong communication skills, including ability to explain complex issues in an understandable manner.

Benefits

Comp & perks

Health insurance
401(k)
Vacation time
Sick time
Competitive benefits program
Flexible work arrangements