Systems Engineer – Employee Experience Platforms

Ameriprise Financial Services, LLC

Systems Engineer focusing on employee experience platforms at Ameriprise Financial. Design and implement solutions primarily on ServiceNow to enhance employee interactions.

Posted 7/10/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $114,500 - $157,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Design, implement, evolve, and support enterprise employee experience platforms with a primary focus on ServiceNow and related digital workplace technologies.
Partner closely with business and technology teams to translate business requirements into scalable technical solutions that simplify how employees access services, information, and support.
This role combines platform engineering, solution design, technical leadership, and delivery execution.
Drive adoption, stability, and continuous improvement of employee-facing technology solutions.
Ensure critical employee experience platforms remain secure, stable, scalable, and aligned with business needs.
Develop and execute continuous improvement strategies to increase platform adoption, efficiency, stability, and business value.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
5+ years of experience designing, implementing, and supporting enterprise technology platforms and solutions.
Hands-on experience designing, configuring, implementing, and supporting ServiceNow solutions, including workflows, journeys, portals, integrations, and employee experience capabilities.
Experience translating business requirements into scalable technical solutions and system designs.
Strong understanding of systems architecture, application development methodologies, integrations, and enterprise technology ecosystems.
Experience leading technical delivery efforts across multiple stakeholders and business functions.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent written, verbal, and presentation skills.
Ability to operate effectively in fast-paced, evolving environments while managing multiple priorities.

Benefits

Comp & perks

vacation time
sick time
401(k)
health, dental and life insurances

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Platform EngineeringSolution DesignWorkflow ConfigurationIntegration DevelopmentApplication Development MethodologiesTechnical TroubleshootingContinuous Improvement StrategiesEmployee Experience CapabilitiesScalable Technical SolutionsEnterprise Technology Ecosystems

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsPresentation SkillsAdaptability