Manager, Vendor Management

Ameriprise Financial Services, LLC

Manager overseeing vendor management for RiverSource Insurance and Annuity Business. Leading vendor performance and strategic initiatives in a financial services environment.

Posted 6/12/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $87,400 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Monitor and report on vendor performance for RiverSource Insurance and Annuity Business
Coach and partner with vendors and business partners to address issues and performance gaps
Interact with business leaders to problem solve vendor issues/incidents leading to a satisfactory resolution
Provide strategic leadership on vendor management best practices while ensuring the Ameriprise's interests are covered
Plan, coach, review performance, and monitor vendors
Coach business partners and participate where needed in periodic vendor reviews and perform due diligence functions
Perform Quality Analysis on business partner vendor management processes within area and publishes results quarterly for reporting purposes
Assess trends in complaints/issues with the vendor(s) and provide coaching on service performance
Monitor Vendor Incidents and take appropriate action
Establish Action Plans with business partners for vendor(s) as needed
Provide strategic level leadership regarding vendor management best practices
Coordinate and participate in the RFI/RFP process and contract negotiations, when requested
Coordinate and monitor vendor risk assessment reviews with vendors and business owners
Work with vendors to address findings and when necessary, create exception requests for review by senior leaders
Responsible for invoicing, rebates, incentives/credits and service level agreement monitoring and auditing

Requirements

What you’ll need

Bachelor’s degree and 5-7 years of work experience
Excellent interpersonal and communication skills, both verbal and written
Strong communication and influencing skills across varying leadership levels
Sound organizational skills and ability to manage competing priorities
Proven ability to create meaningful data analysis and metrics to support business needs
Strong Excel skills (including the use of formulas and functions)
Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN)

Benefits

Comp & perks

vacation time
sick time
401(k)
health, dental and life insurances

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysismetrics creationvendor managementquality analysiscontract negotiationrisk assessmentinvoicingservice level agreement monitoringExcel

Soft Skills

interpersonal skillscommunication skillsinfluencing skillsorganizational skillsproblem solvingcoachingstrategic leadershipability to manage competing priorities

Certifications

Bachelor's degree