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Ameriprise Financial Services, LLC

Senior Operations Manager

Ameriprise Financial Services, LLC

Sr. Operations Manager providing strategic leadership and communication for Program and Field Implementation at a diversified financial services leader.

Posted 6/2/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesSenior💰 $115,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact
  • The Sr. Operations Manager provides strategic leadership and communication strategy execution for Program and Field Implementation (PFI)
  • Drive leadership communications, governing internal collaboration methods, and leading execution of high priority internal initiatives
  • Partner with leaders to enable decision-making through actionable insights, simplify communication channels, and drive execution of key priorities—enhancing alignment and organizational effectiveness
  • Enforce disciplined process management, including budget oversight and initiative governance.
  • Own end-to-end execution of internal initiatives aligned to PFI strategic priorities
  • Translate business requirements into structured plans, ensuring disciplined execution, risk management, and accountability
  • Coordinate cross-functional stakeholders to deliver initiatives on time and aligned to desired outcomes
  • Drive operational efficiency through standardized processes, scalable delivery models, and continuous improvement

Requirements

What you’ll need
  • Bachelor’s degree in Business, Communications, or related field; or equivalent work experience
  • 6–8+ years of relevant experience required
  • 4+ years of proven track record developing and executing enterprise communication strategies for senior leadership
  • Ability to lead complex, cross-functional initiatives from strategy through execution with measurable outcomes
  • Exceptional executive communication skills, including written, verbal, and presentation development
  • Demonstrated ability to influence senior stakeholders, manage competing priorities, and drive alignment in a fast-paced environment
  • Familiarity with collaboration and content management tools (e.g., Teams, intranet platforms)
  • Certification or training in project management, communications strategy, or organizational effectiveness
  • Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States.

Benefits

Comp & perks
  • health, dental and life insurance
  • vacation time
  • sick time
  • 401(k)
  • pay-for-performance compensation philosophy
  • variable pay in the form of bonus, commissions, and/or long-term incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
enterprise communication strategiesprocess managementrisk managementbudget oversightinitiative governancecross-functional initiativesstrategic planningoperational efficiencycontinuous improvement
Soft Skills
leadershipexecutive communicationinfluencealignmentdecision-makingcollaborationaccountabilitypresentation developmentmanaging competing priorities
Certifications
project managementcommunications strategyorganizational effectiveness