Ameriprise Financial Services, LLC

Learning & Development Associate

Ameriprise Financial Services, LLC

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Salary

💰 $75,000 - $85,000 per year

About the role

  • Provide day to day operational and program support across the full sales learning lifecycle
  • Develop, maintain and monitor accurate learning activity and performance tracking reports
  • Manage scheduling across multiple stakeholders (SMEs, sales leaders, new hires, L&D team)
  • Prepare agendas, track assignments, organize logistics, and support communication flow
  • Update, format, and maintain training materials (slide decks, handouts, facilitator guides)
  • Create and maintain how-to guides, FAQs, and process documentation
  • Assist in developing surveys, intake forms, and basic assessments
  • Build a working knowledge of the firm’s products, sales process, and L&D acumen to be accountable for creating and maintaining content that is used by the sales organization
  • Coordinate all scheduling and communications related to sales new-hire onboarding programs
  • Prepare and deliver progress reports for managers and leadership
  • Manage Allego video-based learning activities, review of learner participation and performance, and active collaboration with managers and learning leaders

Requirements

  • Relevant prior professional experience
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Comfort interacting professionally with business partners at all levels
  • Bachelor’s degree or equivalent experience
  • Willingness and motivation to obtain the Series 7 license within the first year
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office (PowerPoint, Excel, Outlook); willingness to learn new tools
Benefits
  • vacation time
  • sick time
  • 401(k)
  • health, dental and life insurances
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
learning activity trackingperformance trackingtraining material developmentcontent creationsurvey developmentprocess documentationvideo-based learning managementassessment development
Soft Skills
organizational skillsattention to detailcommunication skillsability to manage multiple tasksprofessional interaction
Certifications
Bachelor’s degreeSeries 7 license