Senior Systems Analyst – Product Manager
Ameriprise Financial Services, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Noida • 🇮🇳 India
Visit company websiteJob Level
Senior
About the role
- Provide technical solutions that meet user needs and improve business performance
- Accountable for ensuring that clear, concise requirements have been captured
- Participate in testing and reporting of UAT with internal partners and vendor
- Reporting defects to vendor ensuring issue resolution
- Support the implementation check-out process
- Facilitate end user communication and training documentation
- Collaborate across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools
- Track and evaluate feedback from users for multiple tools
- Participate in SCRUM meetings and support of the Agile process
- Perform regression and user acceptance testing
- Analyze and interpret data to identify areas of improvement
- Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business
- Develop detailed business requirements and user stories
- Tracking end user feedback on the system
- Occasionally provide Level 3 support for Applications
- Track and evaluate usage reporting
- Perform required AdTrax and FINRA filing when necessary
- Documentation review and updates
- Troubleshooting with end-users, internal tech partners and vendors
Requirements
- 4-7 years' experience as Business Systems Analyst
- Ability to effectively summarize data, present insights and reporting
- Experience working on Agile delivery
- Knowledge of Requirement collection and User Story logic (experience working in JIRA is a plus)
- Experience in creating and maintaining backlog
- Experience working with stakeholders across many functions
- Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements
- Exceptional written and verbal communication skills
Benefits
- Inclusive, collaborative culture that rewards contributions
- Opportunities to make a mark at the office
- Difference in the community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisuser acceptance testingregression testingrequirement collectionuser story logicdata analysisdefect reportingbacklog managementtroubleshootingAgile methodology
Soft skills
communicationcollaborationanalytical skillsproblem-solvingpresentation skillsdocumentation skillsstakeholder engagementtraining facilitationfeedback evaluationsummary skills