AmeriPharma

Manager

• The RN Regional Manager is responsible for overseeing and supporting infusion nursing services within a designated region.
• This clinical leadership role includes direct supervision and support of field infusion nurses, coordination with partner agencies, and oversight of clinical documentation to ensure the delivery of high-quality, patient-centered care.
• The Regional Manager plays a critical role in onboarding, training, and mentoring nursing staff while upholding clinical standards and ensuring compliance with regulatory requirements.
• Review and approve infusion nursing documentation for accuracy, completeness, and compliance with clinical and regulatory standards.
• Monitor adherence to infusion therapy protocols and infection control practices.
• Appropriately escalate complex clinical concerns or patient cases to the Regional Director.
• Promote high-quality patient outcomes through routine audits, performance evaluations, and constructive feedback.
• Supervise, mentor, and support field infusion nurses across the assigned region.
• Conduct regular performance reviews and implement improvement plans when necessary.
• Foster a culture of accountability, clinical excellence, and continuous professional growth.

Registered Regional Nurse Manager

Pharmacist

• Provide after-hours/on-call coverage for specialty infusion therapies
• Address urgent clinical inquiries and troubleshoot infusion-related issues
• Support overall patient safety
• Address patient inquiries related to medication administration, side effects, and therapy expectations
• Guide patients and nurses through resolving common infusion pump issues
• Review and adjust Ig infusion rates as needed per protocol
• Provide clinical interventions for weight-based dosed medications to ensure appropriate therapy
• Assess patient therapy plans and make recommendations for adjustments as needed
• Participate in assigned administrative projects aimed at advancing infusion therapy and supporting the growth of the company’s clinical programs

Specialty Infusion Pharmacist – On-Call After-Hours

Director

• Oversee and integrate billing operations for both Medical Benefit (J-Codes, HCPCS, CPT codes) and Pharmacy Benefit (NCPDP standards)
• Design and execute "test billing" scenarios to identify new revenue streams
• Apply deep knowledge of U.S. commercial payor policies to navigate complex Prior Authorization requirements
• Collaborate with the Contracting team to ensure billing practices align with specific network rates
• Audit existing RCM workflows to eliminate bottlenecks
• Ensure all optimizations remain compliant with OIG, HIPAA, and CMS guidelines
• Define and report on aggressive RCM metrics, including Days Sales Outstanding

Director of Billing, Revenue Cycle Optimization

Recruitment

• Collaborates with the Regional Director of Nursing and the Pharmacy Team to facilitate and oversee nursing care coordination.
• Review Intakes, draft referrals, and secure nursing care for patients with experienced RN's in the Home or Infusion Center setting.
• Communicate effectively with patients and nurses to provide safe and quality services.
• Organize, maintain, and communicate patient care information/documents to internal and external staff.
• Ensure clear and concise documentation within EMR systems.
• Ensure compliance with external standards and regulations.
• Serve as a liaison between interdisciplinary teams.
• Set up and assist in maintaining RN work schedules to ensure staffing requirements are met.
• Maintain daily staffing reports and provide weekly updates to management.
• Perform other duties as assigned.

Staffing Coordinator

Email Marketing Manager

• Lead the strategy and execution of email marketing initiatives that drive engagement, conversion, and customer growth
• Develop targeted, personalized campaigns across the customer lifecycle—from lead nurturing to retention—using data-driven segmentation and automation
• Manage the full email marketing process, including campaign planning, workflows, list growth and management, testing, reporting, and ongoing optimization
• Work cross-functionally with the broader marketing team to identify key customer touchpoints and ensure email is effectively integrated into the overall customer journey
• Develop and execute email marketing strategies for each customer persona, leveraging analytics to inform segmentation and personalization strategies
• Drive email list growth through creative opt-in strategies including partnering with key organizations
• Build and optimize email content segmentation and personalization strategies by leveraging analytics on user behavior and activity
• Lead planning and oversee execution for email marketing calendar of email campaigns, including content-focused emails, automation, triggers, and more
• Oversee the content of campaigns, including proofreading copy, design, mobile optimization, personalization, and more
• Drive execution of new triggers, automation and personalization tactics
• Develop an ongoing testing strategy for variables such as template, content, calls-to-action, timing and frequency
• Produce weekly reports on email performance and provide insights for optimization
• Use reports to analyze customer data to maximize campaign performance
• Research and recommend appropriate email marketing tools and software
• Keep up-to-date with latest best practices, strategies, and industry standards
• Ensure email compliance (including CCPA) and spam regulations (CAN-SPAM)
• Develop and manage internal company communications, including email announcements and updates to ensure effective internal engagement
• Collaborate with cross-functional teams to ensure operational emails align with overall marketing strategies and enhance the customer experience

Registered Regional Nurse Manager

Specialty Infusion Pharmacist – On-Call After-Hours

Director of Billing, Revenue Cycle Optimization

Staffing Coordinator

Senior Email Marketing Specialist