AmeriPharma

Billing Specialist

• Retrieve and provide Explanation of Benefits (EOBs) to the cash posting team
• Sort incoming correspondence and route to the appropriate reimbursement specialist
• Scan and upload daily correspondence into designated folders
• Distribute incoming faxes to appropriate team members
• Submit claims electronically through web portals
• Assist with projects and ad hoc assignments from the Billing Manager
• Support the unapplied cash reporting process
• Assist with patient balance adjustments and related account tasks
• Collaborate with the Lead Biller and Lead Collector to ensure workflows are followed accurately
• Enter and manage data using spreadsheets and Google Sheets
• Maintain and organize departmental documents and communications
• Assist in processing refund and overpayment requests
• Perform general clerical duties such as answering phones and preparing reports or internal documents
• Carry out other duties as assigned by management

Billing Administrator

Director

• Ensure compliance with company policies, protocols and processes that improve efficiency within the nursing department.
• Provide clinical support to patients.
• Conduct/manage post infusion patient surveys routinely and with all new nurse placement.
• Review and approve nursing notes and visit time approvals.
• Provide clinical support to nurses, including supply optimization, pump troubleshooting, and policy adherence.
• Participate in the screening process for clinical managers/contractual nursing/staffing coordinators.
• Educate, orient, and perform competency assessments for nurses in respective region along with support from regional nursing managers.
• Nurse complaint resolution.
• Actively auditing to ensure contracted nurses are maintaining standards of care per policies and procedures.
• Perform initial and annual clinical competency assessments for all regional nurses.
• Develop and implement action plans that adhere to clinical services to address deficiencies identified during regional audits.
• Train, monitor, and enforce staff adherence to the use of the nursing documentation platform.
• Maintain nursing staff training and education programs.
• Conduct monthly regional team meetings.
• Advise, contribute, and educate team members on the company corrective action process.
• Build trusting, collaborative relationships with staff, peers, other disciplines and ancillary services.
• Establish goals for the nursing team, monitor their performance, and provide reports.
• Report any known or suspected violations of policies, procedures, regulations, or standards of conduct to the appropriate manager or Compliance Officer.
• Direct patient care as needed and travel to patients as needed for supervision.
• Report any infusion issues, side effects, and missed doses to the pharmacist.
• Available for after-hours emergency calls.
• Facilitates patient/nursing supply needs.
• Situations to report to National Director of Nursing: Unresolved patient complaints.
• Infusion supply issues.
• Unsatisfactory employee performance and attendance.
• Additional duties as assigned.

Regional Director of Nursing, Central Region

Manager

• Review and approve infusion nursing documentation for accuracy, completeness, and compliance with clinical and regulatory standards.
• Monitor adherence to infusion therapy protocols and infection control practices.
• Appropriately escalate complex clinical concerns or patient cases to the Regional Director.
• Promote high-quality patient outcomes through routine audits, performance evaluations, and constructive feedback.
• Supervise, mentor, and support field infusion nurses across the assigned region.
• Conduct regular performance reviews and implement improvement plans when necessary.
• Foster a culture of accountability, clinical excellence, and continuous professional growth.
• Ensure adequate nurse staffing and coordinate schedules with administrative teams to meet operational needs.
• Lead onboarding for new infusion nurses, ensuring thorough and effective integration into the team.
• Develop and deliver training programs focused on infusion best practices, clinical documentation, and safety protocols.
• Act as the primary liaison between field nurses, internal departments, and external partner agencies.

Registered Nurse, Regional Manager – Central Region

• Review and approve infusion nursing documentation for accuracy, completeness, and compliance with clinical and regulatory standards.
• Monitor adherence to infusion therapy protocols and infection control practices.
• Appropriately escalate complex clinical concerns or patient cases to the Regional Director.
• Promote high-quality patient outcomes through routine audits, performance evaluations, and constructive feedback.
• Supervise, mentor, and support field infusion nurses across the assigned region.
• Conduct regular performance reviews and implement improvement plans when necessary.
• Foster a culture of accountability, clinical excellence, and continuous professional growth.
• Ensure adequate nurse staffing and coordinate schedules with administrative teams to meet operational needs.
• Lead onboarding for new infusion nurses, ensuring thorough and effective integration into the team.
• Develop and deliver training programs focused on infusion best practices, clinical documentation, and safety protocols.
• Provide ongoing education and professional development opportunities to maintain staff competency.
• Act as the primary liaison between field nurses, internal departments, and external partner agencies.
• Ensure clear, timely communication among all stakeholders to support seamless, coordinated care.
• Participate in interdisciplinary meetings, case conferences, and strategic planning sessions.
• Maintain open, proactive communication with nursing staff, leadership, and the Regional Director to address workload distribution, staffing concerns, and emerging needs, fostering a culture of transparency and collaboration.
• Ensure that nursing services are provided in full compliance with state and federal regulations, accreditation standards, and internal policies.
• Support internal and external audits, regulatory surveys, and continuous quality improvement initiatives.
• Stay current with best practices in infusion therapy and home health nursing.
• Promptly identify and escalate significant clinical, staffing, or operational issues to the Regional Director, while exercising sound judgment to resolve routine matters independently.

Registered Nurse, Regional Manager – East

• Overseeing and supporting infusion nursing services within a designated region.
• Direct supervision and support of field infusion nurses.
• Coordination with partner agencies and oversight of clinical documentation.
• Onboarding, training, and mentoring nursing staff.
• Ensure compliance with regulatory requirements.
• Act as a key clinical resource in collaboration with the Regional Director.

Registered Nurse Regional Manager – West Region

Sales

• Develop and execute a territory sales strategy to drive TPN and IVIG utilization in hospitals, health systems, and infusion centers
• Identify, target, and build strong relationships with Hospitals, physicians, pharmacists, infusion directors, nurses, and procurement teams
• Meet and exceed quarterly and annual sales goals, market share targets, and revenue objectives
• Serve as the primary point of contact for assigned hospital accounts
• Deliver exceptional customer support and clinical education to ensure long-term loyalty
• Maintain deep knowledge of hospital formularies, P&T processes, and reimbursement pathways
• Provide clinical presentations, product training, and in-services to hospital staff
• Stay current with industry trends, clinical guidelines, reimbursement changes, and regulatory compliance
• Work closely with marketing, medical affairs, and market access teams to implement strategic initiatives
• Track performance using CRM tools, pipeline management, and territory analytics
• Provide regular reports on sales activity, forecasts, and competitive intelligence to leadership
• Regional and out-of-state travel as required (50–70%)

Billing Administrator

Regional Director of Nursing, Central Region

Registered Nurse, Regional Manager – Central Region

Registered Nurse, Regional Manager – East

Registered Nurse Regional Manager – West Region

Hospital Sales Manager