Welcome Call Coordinator, Part-Time

Americor

Part-time Welcome Call Coordinator serving Americor’s debt resolution customers. Handling inquiries, call transfers, CRM updates, and enrollment support remotely.

Posted 8/20/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal and written communication skills while maintaining a customer-focused attitude. Proficient in using Google Workspace for data entry and record-keeping, with a commitment to meeting performance goals and enhancing customer experience.

Highest-signal resume keywords

Customer Service ExperienceVerbal Communication SkillsWritten Communication SkillsGoogle Workspace ProficiencyData Entry Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryAttention to DetailCall Center OperationsCRM Database ManagementPerformance Goal Achievement

Soft Skills

Customer-Focused AttitudePatienceFriendlinessPositivity

Tools & Technologies

Google WorkspaceCRM Software

Industry Keywords

Customer InquiriesCall TransferCommunication ProceduresClient Enrollment Process

About the role

Key responsibilities & impact

Serve as the first point of contact for customers
Assist customers with inquiries and provide clear information
Transfer calls to the appropriate departments
Follow call center scripts to provide accurate, consistent responses
Update the CRM database with detailed conversation notes
Support Debt Consultants during the client enrollment process
Follow communication procedures, policies, and guidelines
Meet or exceed individual and team performance goals
Perform additional duties as assigned to support the team and enhance customer experience

Requirements

What you’ll need

Strong verbal and written communication skills
Customer-focused attitude with patience, friendliness, and positivity
Experience with Google Workspace or similar platforms
Proficient typing skills for accurate data entry and record-keeping
Excellent attention to detail
Remote candidates must reside in the United States
Must not require visa sponsorship
A hardwired ISP with a fiber or cable connection is required
Minimum bandwidth requirements: 50 Mbps download speed, 10 Mbps upload speed
Wireless internet services such as Verizon Home 5G or T-Mobile Home Internet are not allowed
Availability for 1:00 PM to 5:00 PM Pacific Time, Monday through Sunday as scheduled
Previous experience in customer service or sales is a plus
Comfortable using computers and Google Workspace daily

Benefits

Comp & perks

Paid Training
Opportunity to make a meaningful impact on clients' financial well-being
Competitive compensation package
Flexible working hours
Positive and collaborative work environment
Career growth and development opportunities