Veterinary Practice Manager
American Veterinary Group
full-time
Posted on:
Location: Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Partner with the Lead Veterinarian to lead the hospital team and provide excellent customer service
- Manage day-to-day hospital operations and serve as liaison between hospital team and corporate support (marketing, payroll, IT, recruiting, finance)
- Report to the Regional Director of Operations
- People Management: recruit, develop, discipline, and terminate paraprofessional staff, including annual performance reviews
- Financial Management: oversee the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolve client issues and escalations and oversee follow-up communications
Requirements
- Minimum of 3 years’ experience in a supervisory role
- Veterinary practice management experience preferred, although strong candidates from other service industries (human healthcare, retail, restaurant, hospitality) will be considered
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team