Specialist, Owner Support Servers

American Tower

Support Services Specialist assisting the Real Estate Transaction team with deal submissions and documentation management. Ensuring compliance and smooth transactions throughout the closing process.

Posted 7/15/2026full-timeWoburn • Massachusetts • 🇺🇸 United StatesJunior💰 $22 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing real estate transactions, including deal submissions, documentation coordination, and compliance with financial and legal requirements. Proficient in utilizing Salesforce and Microsoft Office Suite to enhance transaction efficiency and communication across cross-functional teams.

Highest-signal resume keywords

Real Estate Transaction ManagementProject ManagementFinancial ModelingSalesforce ProficiencyOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial ModelingTransaction CoordinationDocumentation ReviewProject ManagementVendor Invoice Processing

Soft Skills

Effective CommunicationCollaborationPrioritizationProblem-Solving

Tools & Technologies

SalesforceMicrosoft Office Suite

Certifications & Qualifications

Paralegal Studies or Training

Industry Keywords

Real EstateFinanceWireless IndustryDue Diligence1031 Exchanges

About the role

Key responsibilities & impact

Assist the Real Estate Transaction team with deal submissions, including valuations through provided financial models and workflows, ensuring they align with set financial hurdles and transaction guardrails.
Identify, review, and share supporting documentation, as requested, with transaction appropriate parties.
Coordinate and manage transaction packages through dissemination, the execution process, and intake, ensuring all necessary documentation is completed accurately. Maintain organized files, databases, checklists, and worklists.
Collaborate with the division’s Legal department and other cross-functional teams to understand transaction specific drafting, due diligence, and curative needs, such as supporting documentation, slip sheet approvals, or necessary reporting forms. Fulfill such needs as required.
Communicate effectively with internal teams, vendors, lessors, sellers, banks, attorneys, transaction related parties, and other institutions to procure necessary approvals and documents.
Monitor transactions and critical dates, including those relating to 1031 exchanges, rights of firsts refusal, hard closes, business as usual cycle times, diligence forecasts, and closing forecasts. Provide timely updates on transaction progress to relevant parties.
Manage, lead, or assist with the transaction funding process.
Audit, review, and process vendor invoices, consistent with service agreement payment terms.
Identify opportunities to streamline transaction processes and propose improvements to enhance efficiencies and accuracy.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree with a concentration in Business, Finance, Real Estate, Law, or a related field, or equivalent work experience, required.
Minimum of 1 year experience in the wireless industry, real estate, finance, law, or a related environment required.
Experience managing projects, deals, or transactions in a high-volume environment strongly preferred.
Paralegal studies or training preferred.
Good written and oral communication skills, including the ability to discuss transactions via phone or email and present information and needs clearly and effectively.
Ability to work with different functional groups and levels of employees to achieve results effectively and professionally.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Proficiency in Salesforce and the Microsoft Office Suite.
Less than 5% travel may be required in support of the position’s responsibilities.

Benefits

Comp & perks

Healthcare coverage
401(k) savings plan
Paid time off
Company holidays
Sick leave
Parental leave
Access to an Employee Assistance Program focused on mental and financial wellness