Cash Application Analyst

American Tower

Cash Application Analyst resolving exception transactions for American Tower’s Accounts Receivable team in Finance. Collaborating cross-functionally to improve accuracy and efficiency of cash application process.

Posted 5/12/2026full-timeWoburn • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $28 per hourWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Research, analyze, and resolve exception transactions; collaborating with customers, collectors, internal partners, and banking systems in accordance with company timelines.
Reconcile and confirm value of customer checks and automated clearing house/wires to ensure match of total value for cash posted.
Load and record deposits in Oracle Sales Ledger using output journal functionality in AR Auto Cash System.
Produce reconciliation report detailing daily deposits to the Sales Ledger; reconcile assigned checks and ACH/wires.
Manage, control and resolve customer deposit, payment, and account balance issue.
Process refunds and accurately code and resolve unapplied cash according to policies and procedures for corresponding accounts.
Partner with customers to transition payments methods (wires vs checks) and ensure payments are routed to the correct lockboxes to reduce manual processing.
Identify opportunities for automation, standardization, and process improvement within cash application workflows, including exception handling, reconciliations, and reporting.
Document current‑state processes and recommend enhancements that reduce manual effort, improve cycle times, and strengthen controls.
Collaborate with Finance Systems, IT, and upstream/downstream partners to support system enhancements, testing, and implementation of process improvements.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree or a minimum of 3 years of experience in a business AR environment preferred
Oracle Financials AR module experience preferred
Comfort working with systems, reports, and data to drive accuracy and efficiency.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Demonstrated interest or experience in process improvement, automation, or operational excellence within a finance environment.

Benefits

Comp & perks

healthcare coverage
a 401(k) savings plan
paid time off
company holidays
sick leave
parental leave
access to an Employee Assistance Program focused on mental and financial wellness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

exception transaction resolutionreconciliationcash application workflowsprocess improvementautomationdata analysisreportingcoding cashaccount balance managementrefund processing

Soft Skills

communication skillsorganizational skillscollaborationprioritizationproblem-solvinginterpersonal skillspresentation skillsattention to detailadaptabilitytime management

Certifications

Bachelor's degree