Operations Site Lead

American Tower

Operations Site Lead managing telecommunications assets, collecting data and ensuring service quality. Collaborating with customers and vendors for project management and compliance standards.

Posted 5/8/2026full-timeRemote • Tennessee • 🇺🇸 United StatesSenior💰 $31 - $42 per hourWebsite

About the role

Key responsibilities & impact

Collect data from all assigned tower assets while maintaining high standards of data quality.
Use multiple methods for data collection, including Unmanned Aircraft Systems (“UAS”).
Partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators.
Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools.
Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company’s Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation.
Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects.
Meet customer service level agreements by responding quickly to any issues with the Company’s back-up generators, fiber-based networks, or emergency response to critical events.

Requirements

What you’ll need

High school diploma or equivalent required; Bachelor’s degree preferred.
Minimum 2 years of work experience in telecommunications or a related field required.
Must be at least 21 years old, have a valid driver’s license, have a demonstrated safe driving record, and be able to travel extensively by car or truck.
Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS.
Vendor management experience, real estate management experience, or a civil construction background preferred.
Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred.
Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications.
While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites.
Approximately 40% overnight travel may be required in support of the position’s responsibilities.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

Benefits

Comp & perks

healthcare coverage
a 401(k) savings plan
paid time off
company holidays
sick leave
parental leave
access to an Employee Assistance Program focused on mental and financial wellness
annual bonus
annual equity award
participation in the Employee Stock Purchase Plan (ESPP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data collectionUAS operationsite auditssafety complianceasset integrity managementvendor managementreal estate managementcivil constructionradio frequency knowledgeMicrosoft Word

Soft Skills

communication skillsorganizational skillsproject managementcustomer engagementproblem-solvingprioritizationteam collaborationtime managementadaptabilityattention to detail

Certifications

FAA Part 107 Certification