Customer Service Representative

American Tire Distributors

Customer Service Representative responsible for soliciting new business and servicing customers via phone. Engaging in consultative selling while ensuring customer satisfaction through effective communication.

Posted 7/29/2026full-timeRemote • California, Colorado, Texas, Washington, Wyoming • 🇺🇸 United StatesJuniorMid-Level💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative selling and customer service, effectively managing customer interactions through various communication channels. Proficient in maintaining accurate records and processing orders to enhance customer satisfaction.

Highest-signal resume keywords

Consultative SellingCustomer ServiceTelephone SalesOrder ProcessingCustomer Record Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional CommunicationCustomer Engagement

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

TiresWheelsCustomer FeedbackProduct AvailabilityReturns Processing

About the role

Key responsibilities & impact

Solicit new business and service existing customers via telephone sales
Communicate professionally with customers via phone, web chat, text, and email
Engage in consultative selling of tires, wheels, and associated products
Maintain accurate customer records and communicate customer issues and feedback to appropriate individuals through established channels
Process customer orders and returns and assist customers with tracking and product availability.

Requirements

What you’ll need

High School or GED degree
2-4 years of related experience preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options