American Tire Distributors

Account Manager

• Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and resolution issues.
• Analyze the customer’s business to determine best fit product assortments, solutions, promotions, and programs that directly impact their bottom line, that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations.
• Utilize analytic and benchmarking tools to partner with key dealer accounts, franchisees and high value dealers, establishing and tracking progress against key performance metrics for the objective of growing share.
• Collaborate with all support roles to drive additional unit/revenue opportunities in assigned geography/territory to build strong external customer relationships and meet customer needs.
• Work directly with individual Tire Pros franchisees to implement marketing strategies, operational procedures necessary to increase traffic, improve profitability and achieve business objectives.
• Work in concert with the ATD retail support team to deliver marketing and advertising materials on-time and within brand guidelines to all media vendors.
• Support the management of franchisee's annual ad agreement to include the forecasting of co-op earnings and recommendations around spending to achieve franchisees' business goals.
• Ensure quality CRM data to enable customer retention, business development, follow-up actions, and other sales activities.
• Audit individual Tire Pros locations to ensure compliance with established franchisee operating standards.

Key Account Manager

Marketing

• Recommend marketing and media tactics
• Manage dealer Ad Agreements
• Maintain customers' advertising budgets and co-op accruals
• Act as the primary resource for RAMs for marketing programs
• Research new marketing tactics and media options
• Ensure marketing investments in media tactics are trackable and optimized
• Collaborate with the Marketing team to purchase media

Retail Marketing Specialist

Manager

• Ensure the effective implementation of company EHS programs within the assigned regional distribution centers and transportation delivery operations
• Partner with regional leadership to proactively anticipate, identify, and mitigate risks within the supply chain to improve overall EHS performance
• Leverage lean and six sigma principles to lead kaizen process improvement events
• Support new facility or retrofit design reviews to ensure use of prevention through design and incorporation of EHS standards in all engineering and real estate projects in the region
• Identify opportunities to integrate safety into operational processes, standard operating procedures, and training
• Conduct facility audits/inspections to ensure alignment with ATD EHS Programs and applicable regulatory requirements
• Assist distribution centers with incident investigations and identifying effective corrective measures
• Analyze data to determine trends and appropriate actions to improve regional EHS performance
• Lead ongoing regional improvement initiatives to achieve yearly and long term EHS goals

Key Account Manager

Retail Marketing Specialist

Regional EHS Manager