Enterprise Monitoring Engineer

AMERICAN SYSTEMS

Enterprise Monitoring Engineer ensuring optimal performance of IT services. Collaborating across teams to maintain robust monitoring solutions in a dynamic environment.

Posted 6/30/2026full-timeBillings • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $112,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityITSMSplunk

About the role

Key responsibilities & impact

Ensure performance, availability, and capacity of IT services
Provide consistent coverage for the IT Operations Center (ITOC) 24x7x365
Design, implement, and maintain robust monitoring solutions
Support the IT Operations Control (ITOC) Manager as a deputy during on‑call rotations
Develop and perform test strategies, maintain monitoring systems, manage system and network performance, and provide technical support
Monitor system performance with observability platforms
Analyze and identify potential performance issues in software and hardware systems
Ensure reliability and stability of systems and networks
Develop and maintain scripts to automate monitoring processes
Collaborate with cross-functional teams to understand monitoring requirements
Provide advice on system capacity planning and scalability
Document monitoring processes, configurations, and procedures
Maintain technical documentation and disaster recovery plans
Ensure compliance with cybersecurity best practices
Stay up to date with industry trends and technologies

Requirements

What you’ll need

Must be a U.S. Citizen.
Must be able to pass federal background investigation and obtain a Public Trust.
Bachelor’s degree in computer science, Engineering, Information Technology, or related field, or equivalent experience.
3-5 years’ experience within the information technology industry
2-4 years’ experience in enterprise monitoring within the energy sector or similar industries.
Strong knowledge of IT Service management and the impacts of outages to internal and external services.
Strong working knowledge of SolarWinds, SPLUNK, or similar platforms to configure and customize monitoring processes.
Strong proficiency in scripting languages.
Experience providing leadership support during critical incidents and on-call operations.
Willingness to work rotating shifts, including nights, weekends, and holidays as needed.

Benefits

Comp & perks

Healthcare benefits
Paid leave
Retirement plans
Education and training assistance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

System Performance AnalysisMonitoring Solutions DesignCapacity PlanningTechnical SupportDisaster Recovery Planning

Soft Skills

CollaborationLeadership SupportCommunication

Certifications

Public Trust Eligibility