Systems Support Specialist III

AMERICAN SYSTEMS

Systems Support Specialist III providing technical and operational support for mission systems. Ensuring reliable operations and high-quality documentation in a TS/SCI environment.

Posted 4/17/2026full-timeColorado Springs • Colorado • 🇺🇸 United StatesSeniorLead💰 $94,400 - $156,000 per yearWebsite

Tech Stack

Tools & technologies

CloudCyber SecurityTypeScript

About the role

Key responsibilities & impact

Provide onsite and on call system administration and operational support for mission systems at Peterson SFB.
Troubleshoot and correct system, network, and software issues impacting operations.
Conduct preventive and corrective maintenance, including applying patches, updates, and configuration changes.
Provide user support and training; resolve access and operation issues and capture recurring trends.
Collect, update, and maintain operational logs, incident reports, deficiency reports, and checklists.
Perform incident response, including triage, escalation, resolution, and documentation.
Perform backup and restore operations to protect mission data and ensure continuity.
Support system administration and database functions as needed.
Ensure procedural compliance and proper recordkeeping for audits and inspections.
Support performance optimization, data integrity, and management status reporting; for Lead roles, direct day-to-day execution and mentor junior team members.

Requirements

What you’ll need

7–10 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission critical (DoD or similar) environments.
Strong leadership capabilities in directing project/task execution across domains such as maintenance, integration, and data management.
Experience allocating resources, monitoring progress, and ensuring quality deliverables.
Demonstrated ability to resolve operational issues and provide precise, timely status updates to management and stakeholders.
Experience managing schedules and aligning tasks with program objectives to support integrated operations across functional domains.
Strong documentation skills for logs, incident reports, and technical records.
Bachelor’s degree in information technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
Minimum: Active TS/SCI clearance required to start.
Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: – Cloud+ – GSEC – Security+ – SSCP

Benefits

Comp & perks

healthcare benefits
paid leave
retirement plans
insurance programs
education and training assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system administrationnetwork administrationtroubleshootingpreventive maintenancecorrective maintenanceincident responsebackup and restore operationsdata managementperformance optimizationconfiguration changes

Soft Skills

leadershipproblem-solvingcommunicationdocumentationresource allocationmonitoring progressquality assurancetask alignmentuser supportmentoring

Certifications

Active TS/SCI clearanceDoD 8140 certificationCloud+GSECSecurity+SSCP