
Systems Support Specialist III
AMERICAN SYSTEMS
full-time
Posted on:
Location Type: Office
Location: Cheyenne Mountain • Colorado • United States
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Salary
💰 $94,400 - $156,000 per year
Tech Stack
About the role
- Provide onsite and oncall system administration and operational support for mission systems at Peterson SFB.
- Troubleshoot and correct system, network, and software issues impacting operations.
- Conduct preventive and corrective maintenance, including applying patches, updates, and configuration changes.
- Provide user support and training; resolve access and operation issues and capture recurring trends.
- Collect, update, and maintain operational logs, incident reports, deficiency reports, and checklists.
- Perform incident response, including triage, escalation, resolution, and documentation.
- Perform backup and restore operations to protect mission data and ensure continuity.
- Support system administration and database functions as needed.
- Ensure procedural compliance and proper recordkeeping for audits and inspections.
- Support performance optimization, data integrity, and management status reporting; for Lead roles, direct day-to-day execution and mentor junior team members.
Requirements
- 7–10 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission-critical (DoD or similar) environments.
- Strong leadership capabilities in directing project/task execution across domains such as maintenance, integration, and data management.
- Experience allocating resources, monitoring progress, and ensuring quality deliverables.
- Demonstrated ability to resolve operational issues and provide precise, timely status updates to management and stakeholders.
- Experience managing schedules and aligning tasks with program objectives to support integrated operations across functional domains.
- Strong documentation skills for logs, incident reports, and technical records.
- Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
- Minimum: Active TS/SCI clearance required to start.
- Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: – Cloud+ – GSEC – Security+ – SSCP
Benefits
- Healthcare benefits
- Paid leave
- Retirement plans
- Insurance programs
- Education and training assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system administrationnetwork administrationtroubleshootingpreventive maintenancecorrective maintenanceincident responsebackup and restore operationsdata managementperformance optimizationconfiguration management
Soft Skills
leadershipproblem-solvingcommunicationdocumentationresource allocationmonitoring progressquality assurancetime managementmentoringstakeholder engagement
Certifications
Active TS/SCI clearanceCloud+GSECSecurity+SSCPDoD 8140 certification