Salary
💰 $91,600 - $153,000 per year
About the role
- Support the Department of the Navy Special Access Programs Central Office (DONSAPCO) Information Technology Branch, Security Manager, and Information Systems Security Officer (ISSO) at the Pentagon.
- Support stand alone laptops as well as Modeling and Simulation system Local Area Networks (LAN).
- Support the Government IT Specialist with IT systems at the Navy facility and other SAPFs in the Pentagon and National Capitol Region (NCR).
- Perform network management functions for guest systems; generate and manage user accounts; facilitate, track, and manage trouble tickets and IT related action items.
- Ensure compliance with the current DoD and IC information management/information technology (IM/IT) guidance.
- Assist the ISSO with cybersecurity support for interconnected servers, networking devices, and workstations; coordinate with external entities supporting classified networks.
- Perform system development functions for assigned information technology systems.
- Provide coordination and escorting for the maintenance, repair, updating, etc. for guest system(s).
- Provide conference room video-teleconferencing support as needed.
- Assist with the creation and maintenance of IT related documentation including Concept of Operations (CONOPS), Standard Operating Procedures (SOP), User Guides, and Security Assessment Plans.
- Perform tasks and duties in support of the remediation of Plan of Action and Milestones (POA&M) action items.
- Provide Media Control support including assured file transfers and destruction of electronic media.
- Provide electronic hardware support to include validating the proper sanitization of all electronic hardware prior to release in accordance with approved SOPs.
- Support security investigations with Government direction for system security incidents and assist the N9SP Security Manager.
- Assist the ISSO in providing information technology and cyber security training and awareness support and coordinate relevant subjects for annual security refresher training.
Requirements
- 5+ years of relevant experience, preferably working with classified systems
- Demonstrated experience supporting DoD requirements at Pentagon (Arlington, VA)
- Security+ certification or equivalent for DoD 8570 compliance
- Experience receiving, evaluating, prioritizing and assigning incoming user requests and trouble tickets
- Experience installing operating systems and applications, applying system and software updates and patches
- Technical understanding of a broad set of back office systems and applications (e.g., Windows operating systems, Active Directory, MS Office, internetworking, etc.)
- Experience with configuration and maintaining networking devices
- Experience supporting classified systems and coordinating with external entities supporting classified networks
- Clearance: Active Top Secret (SCI eligible)