Administer, configure, and maintain Jira Software, Jira Service Management, Jira Assets, and Confluence
Design and optimize Jira workflows, issue types, custom fields, screens, and permissions
Develop and maintain Jira automations, dashboards, and reports for engineering and leadership
Manage Confluence spaces, templates, permissions, and knowledge architecture
Integrate Jira and Confluence with CI/CD pipelines, version control systems, and other development tools
Create data-driven dashboards using Jira Query Language (JQL), custom metrics, and third-party reporting tools
Troubleshoot system issues, performance bottlenecks, and user access problems
Evaluate, install, and maintain Atlassian Marketplace apps; develop custom plugins where required
Provide user training, documentation, and best-practice guidance
Lead Jira/Confluence cloud migrations, upgrades, and performance tuning
Ensure security, compliance, and data integrity across Atlassian tools

Requirements

Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
Active Secret Security Clearance. Willing to obtain TS/SCI
4-6 years of hands-on experience administering Jira and Confluence
Software development experience (Java, Python, Groovy, or similar)
Strong understanding of Agile and DevOps practices
Experience with Jira automation, scripting, or REST APIs
Familiarity with source control systems (Git, GitHub, GitLab, Bitbucket)

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Jira SoftwareJira Service ManagementJira AssetsConfluenceJira Query Language (JQL)JavaPythonGroovyJira automationREST APIs

Soft Skills

user trainingdocumentationbest-practice guidancetroubleshootingperformance tuning

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsActive Secret Security ClearanceTS/SCI (willing to obtain)