Support engineering solutions and provide hands-on customer support
Engage face to face and virtually with end users on solving a variety of technical challenges
Coordinate with DHA system admin personnel to ensure that remotely provided services (e.g., SCCM, Active Directory, etc.) are properly configured and deployed
Support AoAs in infrastructure modernization and automation
Serve as a stakeholder for hosting test events at a Government medical testing lab
Verify conduct of patches, upgrades, and modifications of MS Windows and Linux systems
Establish and maintain procedural documentation and KB articles and share knowledge through training and mentorship of team members
Work with a team of driven, supportive and highly skilled professionals
Support customer tickets in a lab environment
Account management and group policy experience using MS Active Directory
Analyze AD Group Policy Objects (GPO) and settings
Analyze ACAS scan results and interpret DoD STIGs in coordination with Cyber Security staff
Ability to prioritize and manage tasks to accomplish goals on a given timeline
Experience managing and mitigating system security risks
Virtualization experience using VMware / vSphere
Ability to provide general technical support for both hardware and software

Requirements

U.S. Citizenship and ability to obtain a Secret clearance
Ability to obtain Security+ certification within 3 months
Bachelor's Degree in IT or related field
Familiarity with Cisco Systems including switches and routers
2 years of experience in MS systems administration and working on complex systems and software programs and networks
Experience leading or supporting Analysis of Alternative (AoA) exercises
Experience working within a disciplined, process based SDLC
Experience in the DoD healthcare sector
vCenter experience

Benefits

comprehensive benefits package
healthcare benefits
paid leave
retirement plans
insurance programs
education and training assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

MS Windows administrationLinux systems administrationActive DirectoryGroup Policy Objects (GPO)ACAS scan analysisDoD STIGs interpretationVirtualizationVMwarevSphereSDLC

Soft Skills

customer supportproblem solvingteam collaborationtask prioritizationtime managementmentorshipcommunication

Certifications

Security+Bachelor's Degree in IT