Provide Tier II Linux systems administration support for HPC users with professional, responsive customer service
Support day-to-day operations and maintenance of HPC compute, storage, and networking environments
Assist senior system administrators in optimizing hardware and software performance
Ensure availability, integrity, and reliability of servers, workstations, and data storage systems, including Lustre and Bright
Administer and manage Linux user accounts, groups, and permissions
Triage Tier I/II service desk tickets and produce basic service metrics and reports
Support installation, configuration, and testing of HPC system components, including compute servers, storage systems, networking equipment, and peripherals
Assist with Linux server configuration, backup operations, and security-related tasks
Perform hardware replacements not covered by vendor maintenance agreements
Assist network personnel with equipment configuration, firewall support, and network security activities
Implement program security requirements and comply with RMF controls
Adhere to all IT policies, processes, and procedures
Manage changing priorities in a fast-paced, mission-driven environment

Requirements

Active Top Secret clearance with SCI eligibility
U.S. citizenship required
Bachelor’s degree in a STEM discipline or equivalent relevant experience
5–7 years of Linux systems administration experience in production environments
Experience providing Tier I or Tier II operational support, including troubleshooting and ticket triage
Hands-on Linux administration experience, including user management, permissions, services, and system monitoring
Scripting experience using BASH or Python for system administration tasks
Experience supporting VMware vSphere environments
Working knowledge of RMF and Linux system hardening
Current DoD 8140 IAT Level II certification (Security+ CE or equivalent)
Current RHCSA/RHCE certification or ability to obtain within 6 months of hire

Benefits

Healthcare benefits
Paid leave
Retirement plans
Insurance programs
Education and training assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Linux systems administrationHPC supportUser managementPermissions managementScripting (BASH, Python)VMware vSphereSystem monitoringSystem configurationBackup operationsNetwork security

Soft Skills

Customer serviceProblem-solvingCommunicationAdaptabilityTeam collaborationTime managementAttention to detailOrganizational skillsPrioritizationResponsiveness

Certifications

Top Secret clearanceDoD 8140 IAT Level II (Security+ CE or equivalent)RHCSARHCE