Solutions Consultant

American Society of Crime Laboratory Directors (ASCLD)

Solutions Consultant providing pre-sales support and product demonstrations for enterprise SaaS public safety software. Leading customer engagement and deal progression with expertise in AI and SaaS solutions.

Posted 7/25/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise SaaS products and pre-sales processes, with strong capabilities in solution development, customer engagement, and effective communication. Proficient in leveraging AI tools to enhance product demonstrations and proposal development while maintaining a thorough understanding of customer workflows and implementation considerations.

Highest-signal resume keywords

Enterprise SaaS Product ExpertisePre-Sales Consulting ExperienceStrong Presentation SkillsAI LiteracyCustomer Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Solutions ConsultingProduct DemonstrationRFP/RFI Response DevelopmentSaaS Solution ConceptsCustomer WorkflowsImplementation Considerations

Soft Skills

Organizational SkillsCollaborationWritten CommunicationVerbal CommunicationFacilitation Skills

Tools & Technologies

AI ToolsGenerative AIAI-Assisted Workflows

Certifications & Qualifications

Bachelor’s Degree in CommunicationsBachelor’s Degree in Computer ScienceBachelor’s Degree in Public Administration

Industry Keywords

Public SafetyGovernmentRegulated Environments

About the role

Key responsibilities & impact

Support sales teams throughout the pre‑sales cycle by applying product expertise to customer discovery and solution development
Translate customer operational requirements into solution narratives aligned to assigned product(s)
Contribute to deal strategy discussions by identifying solution strengths, limitations, and configuration considerations
Support qualification and opportunity progression in alignment with established sales methodologies
Prepare, configure, and deliver high-impact product demonstrations for prospects, customers, and internal sales audiences
Leverage AI tools and emerging technologies to enhance solution discovery, demo preparation, proposal development, and customer engagement
Tailor demonstrations to customer use cases, workflows, and evaluation criteria
Ensure demonstrations accurately reflect product functionality, roadmap commitments, and implementation expectations
Maintain demo environments, data, and scripts for assigned product lines
Maintain current, working knowledge of assigned enterprise SaaS products, including features, integrations, and deployment considerations
Stay informed on product updates, enhancements, and positioning to ensure accurate customer representation
Provide ongoing feedback to the product team on feature requests, workflow gaps, and user insights
Support the development of technically accurate and compliant RFP/RFI responses

Requirements

What you’ll need

Bachelor’s degree in Communications, Computer Science, Public Administration, or a related field (or equivalent experience)
5-7+ years of experience in solutions consulting, pre‑sales, sales engineering, or a related customer‑facing role
Experience supporting enterprise SaaS products, preferably in public safety, government, or other regulated environments
Demonstrated ability to independently manage pre‑sales responsibilities for assigned products
Strong presentation and facilitation skills for both technical and non‑technical audiences
Strong AI literacy, including familiarity with generative AI, copilots, and AI-assisted workflows
Solid understanding of SaaS solution concepts, customer workflows, and implementation considerations
Ability to work independently while collaborating effectively across functions
Strong organizational skills with the ability to manage multiple opportunities concurrently
Exceptional written and verbal communication skills

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development programs
bonuses