American Society of Crime Laboratory Directors (ASCLD)

Senior Product Manager – Standards, Wellness

American Society of Crime Laboratory Directors (ASCLD)

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Define the product's vision and long-term strategic direction, ensuring alignment with company objectives and customer needs.
  • Clearly articulate the business case and customer value for each initiative or feature.
  • Lead strategic planning by identifying major areas of investment, building business cases, and securing internal approvals.
  • Serve as the recognized subject matter expert on the product, the market, technology trends, and the competitive landscape.
  • Use P&L insights to guide roadmap prioritization, ensuring financial targets are considered.
  • Translate product strategy into actionable plans, determining what to build and when to release it.
  • Build and maintain both a detailed development roadmap for internal teams and a high-level roadmap for executives and customers.
  • Gather input from customers, internal stakeholders, market research, and industry insights.
  • Partner with engineering, design, and cross-functional teams to ensure delivery that meets market needs and quality standards.
  • Establish pricing strategies, define core product positioning and messaging, and drive go-to-market launch plans.
  • Collect, develop, and curate ideas from customers, sales, and internal stakeholders for the backlog.
  • Prioritize features by balancing user value, development effort, time to market, and competitive differentiation.
  • Track and evaluate product performance including sales, feature adoption, and user satisfaction.
  • Run trials, pilots, and MVPs to validate assumptions and refine the product before broader launches.
  • Perform ongoing market and competitor research.
  • Track and evaluate product market performance including sales, renewals, and win/loss data.
  • Track and evaluate product financial performance including revenue, operational costs, and P&L impact.
  • Track feature adoption, usability, and user satisfaction to drive continuous improvement.
  • Collaborate internally with engineering, design, sales, marketing, partner success, support, implementation, finance, legal, and the leadership team.
  • Engage externally with customers, end-users, and partners to gather feedback, build relationships, and deliver demos.
  • Promote the product through training, sales enablement, webinars, newsletters, and direct customer interactions.
  • Act as a product evangelist and build trust as a leader across the business.

Requirements

  • Bachelor's degree in Engineering, Business, or related field. Advanced degree or relevant certifications (e.g., Pragmatic Marketing, CSPO) are a plus.
  • A minimum of 7 years of product management experience within a software organization.
  • Experience with pricing strategies, business cases, and P&Ls.
  • Experience developing and executing modernization strategies, including transitioning legacy solutions to cloud-based architectures.
  • Experience establishing value propositions, product messaging, and go-to-market strategies.
  • Proven experience overseeing all elements of the product development lifecycle.
  • Strong understanding of Agile frameworks, and AI centric development with Claude Code.
  • Highly effective cross-functional team management and the ability to influence up, down, and across the organization.
  • Exceptional writing, editing, and presentation skills.
  • Strong organizational skills and attention to detail.
  • Experience with Aha! Product Management software.
  • Familiarity with software engineering concepts such as APIs, databases, cloud platforms, and mobile apps.
  • Demonstrated ability to leverage AI technologies to enhance product capabilities or operational efficiency.
  • Experience with Public Safety professional standards, wellness or Case Management Systems (CMS).
Benefits
  • comprehensive benefits offering
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementpricing strategiesbusiness casesP&L analysisAgile frameworksAI centric developmentproduct development lifecyclemodernization strategiesvalue propositionsgo-to-market strategies
Soft Skills
cross-functional team managementinfluencing skillswriting skillsediting skillspresentation skillsorganizational skillsattention to detailcustomer relationship buildingleadershipstrategic planning
Certifications
Bachelor's degree in EngineeringBachelor's degree in BusinessPragmatic Marketing certificationCertified Scrum Product Owner (CSPO)