Vendor Scheduling Coordinator

American Repair Maintenance

Vendor Scheduling Coordinator at American Repair Maintenance managing vendor appointments and performance across the national service portfolio. Ensuring timely service delivery and accurate documentation of work orders.

Posted 6/26/2026full-timeSpring Lake • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $22 per hourWebsite

About the role

Key responsibilities & impact

Resonate with our mission, vision, and values as an organization and foster a culture of accountability within our workforce that reflects these values
Effectively dispatch vendor partners to fulfill client service demands, ensuring the right vendor is assigned to each work order based on trade, availability, and geography
Communicate continuously with scheduled vendors to confirm appointments are met and completed within required timeframes and service level agreements
Ensure all work orders assigned to vendors are completed with accurate and thorough documentation, including proper close-out information, photos, and invoices
Monitor vendor performance and follow up proactively to address missed appointments, incomplete work orders, or documentation deficiencies; escalate outstanding or at-risk orders to supervisors as needed
Coordinate with internal teams including scheduling, Client Service Coordinators, and Key Account Specialists to align vendor activity with client expectations and meet or exceed established KPIs and performance metrics

Requirements

What you’ll need

GED or High School Diploma required; Associate’s or Bachelor’s degree in Business, Operations Management, or a related field preferred
2-3 years of experience in customer service, dispatching, scheduling coordination, or a related role
Strong communication skills with the ability to follow up persistently and professionally with external partners
Proficient in Microsoft Office Suite and able to learn work order management systems and scheduling platforms
Demonstrated ability to manage a high volume of tasks simultaneously in a fast-paced environment
Detail-oriented with a high level of accuracy in documentation review and data entry

Benefits

Comp & perks

Competitive medical, dental, and vision insurance
Optional life and long-term disability insurance
Optional voluntary AD&D and short-term disability insurance
401(k)
Paid time off
6 paid company holidays
Flexible work schedule with one day work from home

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

work order management systemsscheduling platformsdata entrydocumentation review

Soft Skills

communicationaccountabilityattention to detailtask managementcustomer service

Certifications

GEDHigh School DiplomaAssociate’s degreeBachelor’s degree