Senior Community Disaster Program Manager

American Red Cross

Senior Community Disaster Program Manager responsible for leading disaster response efforts. Empowering volunteers and managing disaster operations at American Red Cross in Texas locations.

Posted 7/10/2026full-timeWichita Falls • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Guide, lead and support teams of employees and trained volunteers to deliver comfort and care in times of disaster.
Empower Volunteers: Lead and manage a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region.
Lead the Program: Oversee the successful implementation of either disaster cycle services activities within assigned geographic area, or specific functional activities within the region.
Mission Capacity Building: Champion and drive the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
Engage Community: Supervise the team’s efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies in assigned geographic area.
Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
Know Your Communities: Act as a regional Red Cross disaster subject matter expert to maximize Red Cross presence and community engagement and mobilization.
Ready to Respond: Initiate, scale, coordinate and manage disaster relief operations in the region, or functional activities in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

What you’ll need

Bachelor's degree required, or equivalent combination of education and related experience required.
Minimum 5 years of related experience.
3 years of supervisory or management experience.
Must have a valid driver’s license & a clean MVR
Excellent interpersonal, verbal, and written communication skills.
Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside of regular duty hours including nights and weekends.

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term Service Awards and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Disaster ReadinessProgram ImplementationVolunteer ManagementCommunity MobilizationAnalytical Skills

Soft Skills

Interpersonal CommunicationProblem SolvingCollaborationLeadershipFacilitation