Disaster Action Team Manager

American Red Cross

Disaster Action Team Manager leading and developing volunteer teams for disaster response and recovery efforts. Engage and mobilize communities to prepare for disasters across North Carolina regions.

Posted 7/9/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area or functional activities throughout the region
Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region
Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically
Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies
Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers
Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations

Requirements

What you’ll need

Bachelor's degree required, or equivalent combination of education and related experience required
Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service
Excellent interpersonal, verbal, and written communication skills
Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements
Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem-solving, marketing, leadership, and partnership management
Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside of regular duty hours including nights and weekends.

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term Service Awards and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Disaster Cycle ServicesProgram AnalysisVolunteer DevelopmentService ImprovementCommunity Mobilization

Soft Skills

Interpersonal CommunicationProblem-SolvingCollaborationFacilitationLeadership