Disaster Workforce Engagement Manager

American Red Cross

Disaster Workforce Engagement Manager guiding and supporting teams for disaster relief operations. Leading volunteer engagement and community preparedness efforts in times of crisis.

Posted 5/22/2026full-timeNorfolk • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Guide, lead and support teams of employees and trained volunteers to deliver comfort and care in times of disaster.
Build, sustain, and energize the employee and volunteer workforce to create and maintain a foundation of continuous and robust engagement using established processes and collaborating with volunteer services staff.
Work with volunteers to ensure that the communities served are ready to respond to disasters.
Regional disaster employees are required to deploy to disaster relief operations outside of their region a minimum of once a year.
Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

Requirements

What you’ll need

Bachelor's degree required, or equivalent combination of education and related experience required.
Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
3 years of supervisory or management experience.
Valid Driver’s License REQUIRED
Ability to coordinate staff and volunteer activities.
Excellent interpersonal, verbal, and written communication skills.
Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside of regular duty hours including nights and weekends.

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

disaster response operationssocial services program executionvolunteer team developmentstaff coordinationproblem solvingfacilitationmarketingpartnership management

Soft Skills

leadershipinterpersonal skillsverbal communicationwritten communicationcollaborationability to manage multiple priorities

Certifications

Bachelor's degreeValid Driver’s License