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American Red Cross

Apheresis Telerecruiter

American Red Cross

Recruit blood donors through telephone outreach for the American Red Cross. Schedule appointments, maintain records, and provide support to volunteers in donor recruitment efforts.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $16 - $17 per hourWebsite

About the role

Key responsibilities & impact
  • Recruit blood donors by telephone
  • Schedule appointments and coordinate reminders
  • Maintain records to increase number of donors and blood products
  • Provide support and guidance to volunteers
  • Contact donors following appropriate scripts and protocols
  • Develop knowledge of donor criteria to inform donors of eligibility
  • Maintain accurate records of contacted donors and scheduled appointments

Requirements

What you’ll need
  • High School or equivalent required
  • 1 year of related experience preferred
  • Ability to work on a team
  • Computer experience
  • Excellent customer service and problem-solving skills required
  • Effective verbal communication skills
  • Ability to work with potentially difficult customers
  • Ability to work in a fast-paced environment

Benefits

Comp & perks
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer serviceproblem-solvingverbal communicationteamworkability to work with difficult customersability to work in a fast-paced environment
Certifications
High School diploma or equivalent