Area Booking Account Manager

American Red Cross

Account Manager developing and implementing blood drive programs with strategic sponsors for the American Red Cross. Responsible for managing relationships and achieving collection goals in assigned territories.

Posted 5/6/2026full-timeNorth Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $66,200 per yearWebsite

About the role

Key responsibilities & impact

Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals.
Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships.
Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors.
Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors.
Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets.
Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.
Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement.

Requirements

What you’ll need

Bachelor's degree in marketing, sales, communications or related field required.
Minimum 3 years of related experience or equivalent combination of education and related experience required.
Responsible for providing own transportation for business purposes.
Good organizational skills and the ability to handle multiple priorities effectively.
Excellent oral and written communications skills, including training and presentation skills.
Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems.
Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics.

Benefits

Comp & perks

Competitive compensation and benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisperformance metricsstrategic planningproject managementschedulingcustomer serviceoperational supportcommunication strategiesmarketingsales

Soft Skills

organizational skillsmulti-taskingoral communicationwritten communicationtraining skillspresentation skillsproblem-solvingcollaborationrelationship managementcreativity

Certifications

Bachelor's degree in marketingBachelor's degree in salesBachelor's degree in communications