Senior Program Manager, Feeding & Distribution

American Red Cross

Senior Program Manager overseeing Feeding & Distribution initiatives at American Red Cross. Providing management, program oversight and improving service delivery across emergency supplies.

Posted 5/6/2026full-timeRemote • District of Columbia • 🇺🇸 United StatesSenior💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Provide management and oversight of a program ensuring that implementation and defined activities are carried out in accordance with specified objectives
Provide planning, design and implementation support to assigned program area
Analyze program activity and identify areas for improvement
May work with internal and external contacts to develop program strategies and proposal initiatives
Provide support, development and/or leadership guidance to all volunteers
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations
Direct and coordinate Feeding & Distribution of Emergency Supplies activities concerned with achieving the objectives and standards of the Client Services Mass Care program
Responsible for the planning, execution and evaluation of Feeding & Distribution of Emergency Supplies Services
Ensure the integration of Feeding & Distribution of Emergency Supplies Services with Client Services Mass Care program initiatives
Collect and analyze Feeding & Distribution of Emergency Supplies Services data, identify areas of need and/or improvement, and develop recommendations for service and program improvement
Analyze Feeding & Distribution of Emergency Supplies Services operating practices and recommend revisions to improve established procedures
Upon DOCC activation, provide Feeding & Distribution of Emergency Supplies Services program oversight and operational support at the direction of the National Assistant Director, Operations
Collaborate with other members of the Client Services Mass Care Section, National Command & General Staff, Community Operations, Systems & Data Operations, and Business Operations in the development of program strategies and initiatives as required
In collaboration with the Mass Care Cadre Manager, provide support, development, and leadership guidance to Feeding & Distribution of Emergency Supplies responders.

Requirements

What you’ll need

Bachelor's degree required
Minimum 7 years of related experience or equivalent combination of education and related experience required
Demonstrate in-depth knowledge of program or service
Demonstrated ability in creating presentations and developing training modules
Excellent oral and communication skills, including training and presentations
Excellent interpersonal, verbal and written communication skills
Develop project plans, budgets, and strategies to achieve organizational goals
Demonstrate analytical and decision-making skills to develop creative processes for continuous program or service improvements
Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook
Ability to work on a team
Travel may be required.

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementprogram analysisdata analysisproject planningbudget developmentservice improvementtraining module developmentpresentation creationoperational support

Soft Skills

leadershipinterpersonal communicationverbal communicationwritten communicationanalytical skillsdecision-makingteamwork

Certifications

Bachelor's degree