Donor Recruitment Associate

American Red Cross

Assist account managers in achieving blood drive goals through recruitment, oversight, and education programs. Engage with community to support blood collection operations and objectives.

Posted 4/16/2026full-timeMassachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $63,000 per yearWebsite

About the role

Key responsibilities & impact

Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations.
Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Requirements

What you’ll need

Bachelor's degree required
1 year of related experience preferred or equivalent combination of education and related experience required
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support the implementation of programs is preferred
Good organizational skills and the ability to handle multiple priorities effectively are required
Responsible for providing own transportation for business purposes
Ability to work on a team
May be required to travel to sites throughout the Red Cross organization.

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryrecord keepingschedulingpresentation skillsrecruitment techniquescustomer servicestatistical data trackingprogram implementation

Soft Skills

organizational skillsability to handle multiple prioritiesteamworknegotiation skillsgroup dynamics

Certifications

Bachelor's degree