Donor Recruitment Associate
American Red Cross
full-time
Posted on:
Location Type: Office
Location: Green Bay • Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations
- Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance
- Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals
- Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives
- Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity
Requirements
- Bachelor’s degree OR a combination of education and work experience
- 1 year of related experience preferred or equivalent combination of education and related experience required
- Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred
- Good organizational skills and the ability to handle multiple priorities effectively are required
- Excellent oral and written communication skills, including training and presentation skills is required
- A current valid driver's license and good driving record is required
- May be required to travel to sites throughout the Red Cross organization
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryrecord keepingstatistical data trackingprogram implementationpresentation skills
Soft skills
organizational skillsability to handle multiple prioritiescommunication skillsnegotiation skillscustomer maintenance techniques
Certifications
Bachelor's degreevalid driver's license