Program Manager
TCGplayer (an eBay company)
Marketing Program Manager, Active Platelet Donors
American Red Cross
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $110,000 per year
Job Level
SeniorLead
About the role
- Develop and implement marketing plans and strategies to achieve the overall business objectives of the organization.
- Identify and develop effective and productive marketing strategies for specific segments.
- Develop direct marketing plans and tactics across standard direct marketing channels (email, direct mail, MMS/SMS, app push, Telerecruitment).
- Design, develop, and implement direct marketing plans and strategies to engage active platelet donors to support the development and improvement of the organization's marketing objectives.
- Maintain a daily understanding of production, assigned KPIs, and donor response rates, to understand when to pivot strategies and messaging to continue to meet needs.
- Research, identify, and select the best direct marketing channels, messaging, and creative to improve the effectiveness of coverage in the marketplace and meet the unique needs of active platelet donors and platelet collections.
- Analyze tactical and programmatic performance to optimize content, offers, and tactics to meet desired platelet donor engagement and ROI.
- Identify and implement effective and productive marketing strategies based on solid data analysis.
- Lead the infrastructure, technical capabilities, and continuous improvement activities to achieve marketing goals.
- Use best practices and knowledge of internal and external business issues to solve complex problems.
- Manage timelines and budgets, ensuring high-quality production of marketing resources.
- Serve as a subject matter expert for the active platelet audience.
Requirements
- Bachelor’s degree in marketing, Communication, Advertising, Business, or equivalent field required.
- Minimum 7 years of experience in B2C marketing and/or Red Cross field marketing or equivalent combination of education and related experience required.
- Demonstrated track record of developing and maintaining operational and process initiatives in support of marketing activities is required.
- Highly developed leadership, oral, and written communication skills required.
- Ability to manage multiple projects simultaneously.
- Ability to assimilate information quickly, analyze problems, implement solutions, and present findings is required.
- Excellent creative, strategic, and data-based thinker.
- Ability to balance both copywriting and creative direction with audience segmentation strategy, and direct marketing data analysis.
- Able to manage a budget.
- Proficiency in Microsoft Office applications required.
- Proven success in working in cross-functional teams.
- Ability to work on a team.
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year, based on the type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2C marketingdirect marketingdata analysiscopywritingcreative directionaudience segmentationmarketing strategyKPI managementROI optimizationproject management
Soft skills
leadershiporal communicationwritten communicationproblem-solvingstrategic thinkingcreative thinkingtime managementteam collaborationbudget managementinformation assimilation
