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Senior Technical Project Manager
American Public Education, Inc. (APEI)Senior Technical Project Manager leading Salesforce projects at American Public Education, Inc. Collaborating across teams to ensure delivery of high-quality solutions and governance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading large-scale Salesforce projects, managing cross-functional teams, and ensuring alignment with security and compliance standards. Proficient in Agile methodologies, project management best practices, and translating business objectives into actionable requirements.
Highest-signal resume keywords
Salesforce Project ManagementAgile MethodologiesData GovernanceCross-Functional Stakeholder ManagementSalesforce Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Project ManagementBusiness AnalysisUser Story DevelopmentData Migration PlanningRelease ManagementBacklog ManagementRisk ManagementBudget ManagementPlatform OptimizationEnterprise CRM Best Practices
Soft Skills
Excellent Communication SkillsOrganizational SkillsFacilitation SkillsStakeholder CoordinationProblem-Solving Skills
Tools & Technologies
SalesforceService CloudExperience CloudMarketing CloudOmni-Channel
Industry Keywords
Higher EducationCRMERPLMSEnterprise Cloud Platforms
Tech Stack
Tools & technologiesCloudERPSDLC
About the role
Key responsibilities & impact- Lead large-scale Salesforce projects from initiation through deployment and post-launch support
- Manage project plans, backlogs, sprint activities, timelines, risks, and dependencies
- Translate business objectives into actionable requirements, user stories, and acceptance criteria
- Coordinate Salesforce releases, testing, deployment readiness, and change management activities
- Track project status, milestones, risks, and deliver regular project updates to stakeholders and leadership
- Partner with Salesforce Administrators, Developers, Architects, and business leaders to deliver scalable solutions
- Support Salesforce governance, platform optimization, and enterprise CRM best practices
- Oversee data migration planning, execution, validation, and remediation activities
- Ensure alignment with security, compliance, data quality, and governance standards
- Lead cross-departmental stakeholder coordination for large-scale business and technology initiatives
- Facilitate requirements gathering, solution reviews, prioritization, and decision-making sessions
- Coordinate work across business, technology, operations, integration, and vendor teams
- Manage stakeholder communications, project documentation, and executive-level reporting
- Identify opportunities to improve delivery processes, platform adoption, and operational efficiency
- Analyze project outcomes, user feedback, and platform performance to recommend enhancements
- Promote Agile, SDLC, and project management best practices across Salesforce initiatives
Requirements
What you’ll need- 8+ years of experience in technical project management, business analysis, or product delivery roles
- Proven track record leading large-scale Salesforce and enterprise technology initiatives
- Experience managing cross-functional and cross-departmental stakeholders through complex project lifecycles
- Salesforce Administration experience, including platform capabilities, configuration, security, and governance
- Strong understanding of Agile delivery methodologies, SDLC, backlog management, and release processes
- Experience managing Salesforce projects involving integrations, data migration, and business process transformation
- Strong knowledge of Salesforce ecosystem technologies, including Service Cloud, Experience Cloud, Marketing Cloud, and Omni-Channel
- Experience coordinating development, QA, administration, integration, and business teams to deliver solutions
- Ability to translate business requirements into user stories, technical requirements, and actionable project plans
- Experience managing project risks, dependencies, scope, timelines, budgets, and resource planning
- Strong understanding of data governance, data quality, and enterprise CRM best practices
- Experience preparing and delivering project updates, status reports, and executive-level communications
- Excellent documentation, facilitation, and communication skills with both technical and non-technical audiences
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Experience supporting higher education, CRM, ERP, LMS, or enterprise cloud platforms preferred
- Experience supporting multiple Salesforce orgs and complex integrated business processes preferred.
Benefits
Comp & perks- Professional development opportunities