American Public Education, Inc. (APEI)

Talent Development Operations Specialist

American Public Education, Inc. (APEI)

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Serve as the first point of contact for departments requesting training or development support by guiding stakeholders through intake and needs assessment.
  • Lead stakeholders through project scoping by outlining training goals, required assets, SME coordination, timelines, and implementation pathways for content entering the LIFT LMS or broader learning ecosystem.
  • Manage project timelines, milestones, and cross-functional dependencies using MS Planner, Lists, and Teams.
  • Support execution of the Annual Performance Review process, including communication planning, timeline management, system reminders, and coordination across departments.
  • Coordinate the Leadership Development Council, ensuring alignment across initiatives, timelines, and organizational priorities.
  • Support program management for Talent Development offerings, including planning and coordinating virtual and in-person sessions, workshops, and events; preparing materials; managing registrations; scheduling; coordinating technology; and executing post-event communications and surveys.
  • Draft, edit, and deliver Talent Development communications, including announcements, campaigns, and program updates, in partnership with the Talent team.
  • Coordinate enterprise-wide HR communications, ensuring message alignment, appropriate timing, and effective multi-channel distribution.
  • Administer and maintain Talent mailboxes and development-related HR ticketing assignments, ensuring timely and professional responses.
  • Create visually appealing digital collateral using Canva or similar tools.
  • Use MS Teams, Planner, Lists, Loop, and Power Automate to support workflow management, communications, and daily operations.
  • Support updates to intranet content (Sitefinity) and Docebo LMS (LIFT) pages, as needed.

Requirements

  • 1–3 years of experience in Talent Development, HR, internal communications, project coordination, training operations, or a related field.
  • Strong communication skills, with demonstrated experience writing clear, compelling internal messages.
  • Strong relationship-building skills with the ability to work collaboratively across departments.
  • Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
  • Exceptional organization, accuracy, and attention to detail.
  • Proficiency with Microsoft Office suite, including Teams, Planner, Lists, and PowerPoint.
  • Ability to work independently in a fully remote environment.
  • Preferred: Experience supporting L&D programs, training operations, or instructional workflows.
  • Experience with Sitefinity, Docebo (LMS), or similar content management or LMS platforms.
  • Experience with digital design tools such as Canva.
  • Familiarity with performance review cycles or organizational development processes.
  • Experience hosting or supporting virtual training sessions (Zoom or Teams).
  • Exposure to workflow automation tools (e.g., Power Automate).
Benefits
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project coordinationtraining operationsTalent Developmentinternal communicationsworkflow managementdigital designperformance review cyclesorganizational development processesvirtual training supportrelationship building
Soft Skills
strong communicationcollaborationorganizationattention to detailprioritizationindependencetimelinessaccuracycreativitystakeholder management