American Public Education, Inc. (APEI)

Talent Development Operations Specialist

American Public Education, Inc. (APEI)

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Serve as the first point of contact for departments requesting training or development support by guiding stakeholders through intake and needs assessment.
  • Lead stakeholders through project scoping by outlining training goals, required assets, SME coordination, timelines, and implementation pathways for content entering the LIFT LMS or broader learning ecosystem.
  • Manage project timelines, milestones, and cross-functional dependencies using MS Planner, Lists, and Teams.
  • Support execution of the Annual Performance Review process, including communication planning, timeline management, system reminders, and coordination across departments.
  • Coordinate the Leadership Development Council, ensuring alignment across initiatives, timelines, and organizational priorities.
  • Support program management for Talent Development offerings, including planning and coordinating virtual and in-person sessions, workshops, and events; preparing materials; managing registrations; scheduling; coordinating technology; and executing post-event communications and surveys.
  • Draft, edit, and deliver Talent Development communications, including announcements, campaigns, and program updates, in partnership with the Talent team.
  • Coordinate enterprise-wide HR communications, ensuring message alignment, appropriate timing, and effective multi-channel distribution.
  • Administer and maintain Talent mailboxes and development-related HR ticketing assignments, ensuring timely and professional responses.
  • Create visually appealing digital collateral using Canva or similar tools.
  • Use MS Teams, Planner, Lists, Loop, and Power Automate to support workflow management, communications, and daily operations.
  • Support updates to intranet content (Sitefinity) and Docebo LMS (LIFT) pages, as needed.

Requirements

  • 1–3 years of experience in Talent Development, HR, internal communications, project coordination, training operations, or a related field.
  • Strong communication skills, with demonstrated experience writing clear, compelling internal messages.
  • Strong relationship-building skills with the ability to work collaboratively across departments.
  • Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
  • Exceptional organization, accuracy, and attention to detail.
  • Proficiency with Microsoft Office suite, including Teams, Planner, Lists, and PowerPoint.
  • Ability to work independently in a fully remote environment.
  • Preferred: Experience supporting L&D programs, training operations, or instructional workflows.
  • Experience with Sitefinity, Docebo (LMS), or similar content management or LMS platforms.
  • Experience with digital design tools such as Canva.
  • Familiarity with performance review cycles or organizational development processes.
  • Experience hosting or supporting virtual training sessions (Zoom or Teams).
  • Exposure to workflow automation tools (e.g., Power Automate).
Benefits
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project coordinationtraining operationsTalent Developmentinternal communicationsworkflow managementdigital designperformance review cyclesorganizational development processesvirtual training supportrelationship building
Soft skills
strong communicationcollaborationorganizationattention to detailprioritizationindependencetimelinessaccuracycreativitystakeholder management