Senior Relationship Manager, International

American Psychological Association

Senior Relationship Manager responsible for driving revenue growth and managing relationships for APA's publishing products. Engagement with institutional clients across various global regions.

Posted 4/21/2026full-timeRemote • District of Columbia, Washington • 🇺🇸 United StatesSenior💰 $78,000 - $121,000 per yearWebsite

About the role

Key responsibilities & impact

Achieve annual revenue targets for assigned APA publishing products, markets and channels
Develop and implement Account Sales Strategy & Territory Development Strategy for both new and renewal accounts
Identify new customer acquisition opportunities and expand existing accounts
Maintain a sales pipeline for renewals and new deals
Manage relationships with institutional clients and library consortia
Engage decision-makers at academic, hospital, corporate, and government institutions
Develop & maintain relationships at all levels of the academic institution applicable in the value chain
Conduct needs assessments and consultative sales discussions
Present solutions, proposals, and close sales deals
Work closely with marketing, product management, and sales operations teams
Provide consultative guidance to third-party platform vendors selling APA products
Represent APA at industry conferences and customer events
Drive growth through: New client acquisition, Gap analysis of existing customers, Subscription renewals and retention
Travel up to 20%

Requirements

What you’ll need

Bachelor’s degree required (MBA or MLIS preferred)
7+ years of sales experience in: academic databases e-journals or e-books academic library markets
3+ years working with channel partners or third-party sales vendors
Proven track record selling to institutional decision-makers
MS Office Suite
CRM Systems, e.g. Salesforce

Benefits

Comp & perks

Remote Work/Flexible Scheduling
401(k) option with employer match of up to 4%
Medical, dental, and vision insurance options
Outpatient mental health benefit
Paid personal/vacation time plus 12 paid holidays
Family/Medical Leave
Tuition assistance
Employee Assistance Program (EAP)
Short- and long-term disability insurance
Generous employee benefits program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategycustomer acquisitionneeds assessmentconsultative salespipeline managementgap analysissubscription renewalssales presentationsclosing sales

Soft Skills

relationship managementcommunicationconsultative guidancecollaborationdecision-making engagement

Certifications

Bachelor’s degreeMBAMLIS