American Psychological Association

Head of Content, Communications

American Psychological Association

full-time

Posted on:

Location Type: Remote

Location: District of ColumbiaWashingtonUnited States

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Salary

💰 $214,500 - $334,000 per year

Job Level

About the role

  • Develop and orchestrate the organization’s comprehensive content strategy
  • Shape how the story of psychology is told to diverse audiences
  • Ensure cohesive, mission-aligned storytelling across all organizational communications
  • Leverage artificial intelligence and emerging technologies to optimize content production
  • Drive measurable impact and explore revenue-generating content opportunities
  • Report directly to the Chief Communications and Membership Officer (CCMO)
  • Supervise content development and production teams
  • Ensure strategic alignment, operational excellence, and high-quality storytelling across platforms
  • Establish and evolve a comprehensive content strategy that meets the organization’s mission and goals
  • Define unified messaging frameworks that scale across diverse audiences
  • Identify and develop revenue-generating content opportunities across platforms and formats
  • Guide content leaders in strategy for public-facing digital channels
  • Lead and develop high-performing teams across functions.

Requirements

  • Bachelor’s degree required
  • Advanced degree in communications, journalism, or related field strongly preferred
  • 15+ years of progressive experience in strategic communications and content leadership
  • Proven track record of optimizing multichannel content operations for complex organizations with multiple stakeholder groups
  • Demonstrated experience managing senior-level teams and creating work environments that bring out employees’ best
  • Demonstrated experience in setting and driving organizational content vision
  • Experience translating complex scientific and clinical subject matter for diverse audiences
  • Track record of building scalable content processes across distributed teams
  • Demonstrated expertise in leveraging AI and automation tools for content production, audience management, and personalization at scale
  • Experience developing content strategies that generate revenue or measurable business outcomes
  • Proficiency in content management systems, digital publishing platforms, and workflow collaboration technologies
  • Expertise in AI-powered tools for content production, audience intelligence, and personalization at scale
  • Experience with analytics, performance measurement, and data visualization platforms
  • Familiarity with social media management, digital marketing, and project management tools.
Benefits
  • Remote Work/Flexible Scheduling
  • 401(k) option with employer match of up to 4%
  • Medical, dental, and vision insurance options
  • Outpatient mental health benefit
  • Paid personal/vacation time plus 12 paid holidays
  • Family/Medical Leave
  • Tuition assistance
  • Employee Assistance Program (EAP)
  • Short- and long-term disability insurance
  • More.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content strategycontent developmentcontent productionmultichannel content operationsaudience managementdata visualizationanalyticsrevenue-generating contentstorytellingcontent optimization
Soft Skills
leadershipteam developmentstrategic alignmentoperational excellencecommunicationcollaborationcreativityproblem-solvingadaptabilityvision setting
Certifications
Bachelor’s degreeAdvanced degree in communicationsAdvanced degree in journalism