
Head of Content, Communications
American Psychological Association
full-time
Posted on:
Location Type: Remote
Location: District of Columbia • Washington • United States
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Salary
💰 $214,500 - $334,000 per year
Job Level
About the role
- Develop and orchestrate the organization’s comprehensive content strategy
- Shape how the story of psychology is told to diverse audiences
- Ensure cohesive, mission-aligned storytelling across all organizational communications
- Leverage artificial intelligence and emerging technologies to optimize content production
- Drive measurable impact and explore revenue-generating content opportunities
- Report directly to the Chief Communications and Membership Officer (CCMO)
- Supervise content development and production teams
- Ensure strategic alignment, operational excellence, and high-quality storytelling across platforms
- Establish and evolve a comprehensive content strategy that meets the organization’s mission and goals
- Define unified messaging frameworks that scale across diverse audiences
- Identify and develop revenue-generating content opportunities across platforms and formats
- Guide content leaders in strategy for public-facing digital channels
- Lead and develop high-performing teams across functions.
Requirements
- Bachelor’s degree required
- Advanced degree in communications, journalism, or related field strongly preferred
- 15+ years of progressive experience in strategic communications and content leadership
- Proven track record of optimizing multichannel content operations for complex organizations with multiple stakeholder groups
- Demonstrated experience managing senior-level teams and creating work environments that bring out employees’ best
- Demonstrated experience in setting and driving organizational content vision
- Experience translating complex scientific and clinical subject matter for diverse audiences
- Track record of building scalable content processes across distributed teams
- Demonstrated expertise in leveraging AI and automation tools for content production, audience management, and personalization at scale
- Experience developing content strategies that generate revenue or measurable business outcomes
- Proficiency in content management systems, digital publishing platforms, and workflow collaboration technologies
- Expertise in AI-powered tools for content production, audience intelligence, and personalization at scale
- Experience with analytics, performance measurement, and data visualization platforms
- Familiarity with social media management, digital marketing, and project management tools.
Benefits
- Remote Work/Flexible Scheduling
- 401(k) option with employer match of up to 4%
- Medical, dental, and vision insurance options
- Outpatient mental health benefit
- Paid personal/vacation time plus 12 paid holidays
- Family/Medical Leave
- Tuition assistance
- Employee Assistance Program (EAP)
- Short- and long-term disability insurance
- More.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content strategycontent developmentcontent productionmultichannel content operationsaudience managementdata visualizationanalyticsrevenue-generating contentstorytellingcontent optimization
Soft Skills
leadershipteam developmentstrategic alignmentoperational excellencecommunicationcollaborationcreativityproblem-solvingadaptabilityvision setting
Certifications
Bachelor’s degreeAdvanced degree in communicationsAdvanced degree in journalism